Associate Director, US Nurse Educator Program

Job Title: Associate Director - Nurse Educator Program

About This Role: As the Associate Director of the US Nurse Educator Program at Biogen, you will lead our national network of contracted Nurse Educators, pivotal to supporting the Multiple Sclerosis (MS) franchise. This role is integral to Biogen US Patient Services, dedicated to delivering exceptional experiences for patients and healthcare professionals through tailored support programs that facilitate successful initiation and adherence to Biogen therapies. You will oversee field nursing operations, vendor performance, and program execution to ensure a consistent and high-quality patient experience from therapy initiation through long-term adherence. Your leadership will involve developing strategic business plans, establishing and monitoring key performance indicators, and driving operational excellence across the Nurse Educator program. Collaborating cross-functionally with Sales, Patient Services, Marketing, Market Access, Managed Markets, Medical, and Decision Support teams, you will ensure alignment on business priorities while fostering robust collaboration between field teams and home office stakeholders. This field-based position demands up to 50% national travel and the capability to effectively lead a geographically dispersed team committed to empowering patients to confidently begin and maintain Biogen MS therapies.

What You’ll Do:

• Lead the strategy, direction, and execution of the Nurse Educator program to support Biogen's MS franchise and patient services objectives.
• Develop and execute national business plans aligned to patient support and brand objectives.
• Establish program goals, KPIs, and performance targets.
• Drive strategic initiatives focused on patient onboarding, adherence, retention, and patient experience.
• Identify opportunities to evolve the Nurse Educator model and expand organizational impact.
• Ensure consistent execution across all regions and vendor partners.
• Lead a geographically dispersed team of contracted Nurse Educators.
• Establish performance expectations and accountability measures.
• Monitor field effectiveness, workload management, and resource allocation.
• Foster a culture of coaching, development, engagement, and continuous improvement.
• Manage vendor partnerships and ensure contractual obligations are met.
• Partner closely with Patient Services, Sales, Marketing, Medical, Managed Markets, Market Access, and Training teams.

Who You Are: You are a seasoned leader with a strong background in driving strategic initiatives and leading regional or national field teams. Your experience in executing complex business objectives is complemented by your commitment to operational excellence. You thrive in collaborative environments and are adept at influencing stakeholders and gaining buy-in on strategic initiatives. Your patient-centered approach ensures that you deliver exceptional patient experiences while maintaining compliance with legal, regulatory, privacy, and company standards. You are passionate about empowering patients and leading teams that make a meaningful impact on their journey.

Required Skills:

• 5+ years of experience leading regional or national field teams in a healthcare setting.
• Bachelor’s degree (required).
• Proven track record of developing and executing strategic business plans.
• Experience in vendor management and operational governance.
• Strong cross-functional collaboration and stakeholder management skills.
• Ability to travel up to 50% nationally.

Preferred Skills:

• Experience in the Multiple Sclerosis therapeutic area.
• Advanced degree in healthcare or related field.
• Knowledge of patient services and field nursing operations.

Additional Information

Base salary offered is determined through an analytical approach utilizing a combination of factors including, but not limited to, relevant skills & experience, job location, and internal equity.

Regular employees are eligible to receive both short term and long-term incentives, including cash bonus and equity incentive opportunities, designed to reward recent achievements and recognize your future potential based on individual, business unit and company performance. 

In addition to compensation, Biogen offers a full and highly competitive range of benefits designed to support our employees’ and their families physical, financial, emotional, and social well-being; including, but not limited to:

• Medical, Dental, Vision, & Life insurances
• Fitness & Wellness programs including a fitness reimbursement 
• Short- and Long-Term Disability insurance
• A minimum of 15 days of paid vacation and an additional end-of-year shutdown time off (Dec 26-Dec 31)
• Up to 12 company paid holidays + 3 paid days off for Personal Significance 
• 80 hours of sick time per calendar year
• Paid Maternity and Parental Leave benefit 
• 401(k) program participation with company matched contributions
• Employee stock purchase plan 
• Tuition reimbursement of up to $10,000 per calendar year 
• Employee Resource Groups participation

Why Biogen?

We are a global team with a commitment to excellence, and a pioneering spirit. As a mid-sized biotechnology company, we provide the stability and resources of a well-established business while fostering an environment where individual contributions make a significant impact. Our team encompasses some of the most talented and passionate achievers who have unparalleled opportunities for learning, growth, and expanding their skills. Above all, we work together to deliver life-changing medicines, with every role playing a vital part in our mission. Caring Deeply. Achieving Excellence. Changing Lives.

At Biogen, we are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve. We know that diverse backgrounds, cultures, and perspectives make us a stronger and more innovative company, and we are focused on building teams where every employee feels empowered and inspired. Read on to learn more about Biogen.

All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, marital status, race, color, national origin, ancestry, ethnicity, religion, age, veteran status, disability, genetic information or any other basis protected by federal, state or local law. Biogen is an E-Verify Employer in the United States.