Assistant Vice President - Technology - IBG and Automation

Job Purpose:

Lead large‑scale Operations Digitalization and AI‑led transformation across core Operations units including Trade Finance, Compliance, Retail Banking Operations, Corporate Banking Operations, and Shared Services.

Skills and Experience needed:

The role is accountable for defining and executing the Agentic AI and AI/ML engineering vision for Operations, enabling straight‑through processing, decision automation, productivity uplift, risk reduction, and regulatory compliance. The incumbent will act as a bridge between Operations, Technology, and Data, ensuring business outcomes are realised through scalable, secure, and responsible AI solutions.

AI / GenAI / Agentic AI

• Strong hands‑on experience with AI/ML and GenAI solution design and delivery

• Expertise in RAG architectures, LLM fine‑tuning, prompt engineering, and guardrails

• Hands‑on exposure to Agentic AI frameworks such as LangChain, AutoGen, CrewAI, and multi‑agent systems

Operations & Digitalisation

• Proven experience in digitising large‑scale banking Operations (Trade, Compliance, Retail or Corporate Ops preferred)

• Strong understanding of document‑heavy, rule‑driven, and exception‑based Operations processes

MLOps & Engineering

• MLFlow, CI/CD pipelines, AIOps, Azure DevOps

• Docker, Kubernetes / AKS

• Databricks, PySpark, Azure Data Factory

Cloud & Data Platforms

• Microsoft Azure (Azure OpenAI, Blob, Key Vault, Data Factory, Azure ML)

• Exposure to AWS / SageMaker is a plus

Programming & Frameworks

• Python, PySpark, SQL, REST APIs

• FastAPI, Flask, Django, Gradio

Experience & Soft Skills

• Experience in regulated environments (banking / financial services strongly preferred)

• Strong stakeholder management with Operations, Risk, Audit, and Senior Leadership