TrueChoice

Consult with inbound leads to recommend and sell appropriate life insurance solutions based on client needs. Manage the end-to-end application process while maintaining high close rates and persistency standards.

The Director will own and run a high-volume, lead-driven insurance call center, focusing on agent productivity and conversion outcomes. They are responsible for managing lead generation vendors, budgeting, and building scalable operational workflows.

Consult with interested individuals to explain life insurance options and recommend appropriate coverage solutions. Submit accurate policy applications while maintaining high standards for sales persistency and professional communication.

Connect with individuals requesting life insurance information and provide guidance on coverage options. Assist clients through the application process while maintaining a professional and supportive experience.