Restaurant Brands International

The Manager, Franchise Performance acts as a business consultant and coach to restaurant owners and managers to improve financial and operational results. They are responsible for analyzing performance data, ensuring brand standards are met, and supporting the implementation of new business initiatives.

The Customer Success Manager will drive projects to grow the digital business in key markets and lead all customer routines, serving as the primary post-sale contact to develop strong customer advocates. This role involves coordinating with internal teams to prioritize digital initiatives and assuming a consultative role for technical issues and new feature introductions.