KPH Healthcare Services

Responsible for accurate data entry of medication orders and patient profiles across multiple facilities. Manages billing, credits, and the implementation of new home setups while training new employees.

Manage and improve the medical billing process for specialty pharmacy facilities to ensure prompt claim submission and reconciliation. Coordinate with leadership and finance staff to provide reporting, insights on billing trends, and maintain necessary policies and procedures.

The Call Center Representative is responsible for answering and documenting member inquiries, completing eligibility updates, and providing customer service support. They will assist with help desk coverage and ensure client satisfaction through effective problem resolution.