The role involves managing executive schedules, coordinating meetings, and handling professional correspondence. Additionally, the assistant is responsible for maintaining digital filing systems and performing data entry to ensure operational efficiency.
Fullmer Excavation LLC
9 Remote Job Openings at Fullmer Excavation LLC
The agent will serve as the first point of contact for customers, resolving inquiries and concerns via live chat. Responsibilities include documenting interactions in the CRM and collaborating with team members to improve customer experience.
The role involves providing administrative support through managing electronic files, data entry, and handling correspondence. Additionally, the assistant will coordinate schedules, prepare reports, and provide customer service via phone and email.
Customer Service Representative
Fullmer Excavation LLC
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Full Time
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3 hours ago
Fullmer Excavation LLC
The representative will act as the primary contact for customers via phone, email, and live chat to resolve inquiries and complaints. They are also responsible for documenting interactions in the CRM and collaborating with the team to improve service processes.
The operator is responsible for accurately inputting and processing large volumes of data while ensuring data integrity and consistency. They will also identify discrepancies and generate reports based on the processed data.
Provide timely and effective customer support via chat to resolve inquiries and troubleshoot product issues. Maintain detailed interaction records in the CRM and collaborate with the team to improve service quality.
The role involves supporting the management team by managing executive schedules, communications, and clerical functions. Key tasks include preparing documents, coordinating travel, and maintaining electronic filing systems.
The role involves providing administrative support by managing schedules, correspondence, and electronic filing systems. Additionally, the assistant will handle data entry, prepare reports, and respond to customer inquiries.
Handle inbound and outbound calls to assist customers with product inquiries, order status, and account updates. Resolve customer complaints and maintain detailed records of all interactions to ensure high satisfaction scores.
