Certify

The Implementation Leader will oversee the end-to-end onboarding process for new and existing client partners, ensuring a seamless transition to the CertifyOS platform. They will collaborate cross-functionally with internal teams to support clients through standard implementation tasks and product adoption.

The Team Lead will manage a pod of Credentialing Specialists and Operational Analysts, focusing on timely and accurate file processing while ensuring compliance with NCQA guidelines and internal quality standards. Responsibilities include leading daily standups, conducting weekly performance reviews, and serving as the subject matter expert for the team's production metrics.

As an Operations Analyst, you will manage the day-to-day tasks of processing provider credentials, licenses, and payor enrollment applications. You will work cross-functionally with many teams to ensure smooth operations.

As an Operations Analyst, you will manage the day-to-day tasks of processing provider credentials, licenses, and payor enrollment applications. You will work cross-functionally with many teams to ensure smooth operations.

The Senior Manager of Support Operations will lead the unification of technical support and client operations teams into a streamlined function. This role emphasizes automation and building scalable systems to improve processes and enhance customer experience.