Jeeves Sivarajah

I’m a strategic enterprise post-sales leader with 12 years at Oracle Eloqua Marketing Automation, where I built experience across technical account management, escalation leadership, integrations, deployment support, account health, and customer value realization. I supported complex Fortune 500 customer environments across technology, life sciences, publishing, and manufacturing, helping customers navigate adoption challenges, deployment complexity, risk recovery, and long-term platform success. My strength is translating technical complexity into clear business decisions, aligning executive and technical stakeholders, and bringing structure to high-stakes customer situations. A constant theme in my career has been adaptability. As customer expectations, platform demands, and business priorities changed, I learned to stay flexible, learn quickly, and take on new kinds of work. That experience reinforced something I believe strongly: learning agility is one of the most important signals in today’s market. That mindset is also why I built Trusted Advisor, a self-directed AI project that turned AI fluency into a working product. I designed and shipped a structured memo-writing workspace that helps customer-facing technical and advisory professionals turn messy situations into grounded recommendations with explicit assumptions, watchouts, next steps, and trust-centered review logic. Building it reinforced my belief that the best use of AI is not replacing thinking, but improving thinking. Today, I’m especially interested in roles across: Technical Account Management Customer Success and Value Realization Post-sales Strategy and Adoption Workflow Optimization AI-Enabled Customer or Operational Transformation I bring a mix of enterprise customer experience, technical fluency, cross-functional leadership, and a learner mindset shaped by real-world change.