Workforce Management Finance Manager - (Remote - South Korea)

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For one of our clients, we are looking for a Workforce Management Finance Manager, remotely from South Korea.

In this role, you will be responsible for managing and overseeing financial processes related to customer support vendor invoicing. Your work will involve collaborating with various stakeholders to ensure the accuracy of accounts payable and accounts receivable tasks. You will support cost allocation strategies, develop financial models, and assist with managing large data sets. This is a key position that combines financial expertise with strategic planning to ensure smooth operations and timely reporting, providing insights to senior management and stakeholders.

Accountabilities:

• Oversee the accounts payable process, ensuring vendor invoices are accurate and processed on time.
• Support the development and implementation of defensible cost allocation strategies for multiple business units.
• Coordinate with internal teams to ensure efficient data collection, reporting, and problem resolution.
• Maintain and optimize reports, dashboards, and tools to monitor financial performance and track key metrics.
• Assist in the development of financial models for BPO support, ensuring alignment with organizational goals.
• Identify and address discrepancies within vendor invoices and financial records, ensuring timely resolution.

Requirements

• 2+ years of experience working with financial data within customer support operations.
• Experience in billing, invoicing, or other finance-related activities, particularly in accounts payable.
• Proficiency in financial modeling, large-scale data structures, and developing reporting tools.
• Advanced experience with Excel, Google Sheets, Tableau, and other data analytics tools.
• Strong analytical skills with the ability to identify trends, solve complex problems, and present actionable insights.
• Experience in BPO financial modeling and familiarity with the travel or shared services industry is a plus.

Benefits

• Competitive salary with performance-based incentives.
• Unlimited PTO to maintain work-life balance.
• Carrot Cash travel stipend to support your travel experiences.
• Flexdesk All Access Pass & Work-from-home stipend for a flexible workspace.
• Entrepreneurial and dynamic work culture with opportunities to push limits.
• Open communication with company leadership to foster collaboration and growth.
• Small, impactful teams that allow for massive contributions.

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