Patrique Mercier Recruitment is excited to announce an incredible opportunity for Swedish Support Roles in Greece, complete with a full relocation package for selected candidates. This position allows you to enjoy the picturesque landscapes and rich culture of Greece while providing exceptional support to Swedish-speaking customers. As a valued member of our dedicated support team, you will ensure a high level of customer satisfaction through effective communication and problem-solving. If you're enthusiastic about customer service and ready for an adventure, this could be the perfect role for you!
Key Responsibilities
- Provide outstanding customer support to Swedish-speaking clients via phone, email, and chat.
- Address inquiries, resolve issues, and offer information professionally and efficiently.
- Document customer interactions and feedback to contribute to service improvement initiatives.
- Collaborate with team members to enhance support strategies and processes.
- Maintain current knowledge of products and services to assist customers accurately.
- Engage in ongoing training and development to improve your skills and contribute to team success.
Requirements
- Fluency in Swedish (both written and spoken) is required; proficiency in English is preferred.
- Strong communication and interpersonal skills are essential.
- Previous experience in customer service or support roles is an advantage.
- Excellent problem-solving skills with a customer-focused mindset.
- Willingness to relocate to Greece and adapt to a new cultural environment.
- Motivated, proactive, and committed to delivering exceptional service.
- Familiarity with customer support tools and technologies is beneficial.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )