Patrique Mercier Recruitment is thrilled to offer an exciting opportunity for Norwegian Support Roles in Greece, complete with a full relocation package for eligible candidates. This position invites you to experience the stunning beauty and rich culture of Greece while providing exceptional support to Norwegian-speaking customers. As an integral part of our customer support team, you will be responsible for delivering outstanding service and resolving inquiries effectively. If you have a passion for helping others and are looking for a new adventure, this could be your ideal role!
Key Responsibilities
- Assist Norwegian-speaking clients through various communication channels including phone, email, and chat.
- Address customer inquiries, troubleshoot issues, and provide resolutions promptly.
- Document customer interactions and feedback to support continuous improvement in service quality.
- Collaborate with team members to enhance service delivery and share best practices.
- Stay up-to-date on products and services to provide accurate and meaningful support.
- Participate in training sessions to continuously develop your skills and knowledge.
Requirements
- Fluency in Norwegian (both written and spoken) is essential; knowledge of English is a plus.
- Strong communication and customer service skills are required.
- Experience in a customer support or service role is preferred.
- Ability to handle inquiries and resolve issues efficiently and courteously.
- Willingness to relocate to Greece and embrace a new cultural environment.
- Motivated and proactive, with a genuine passion for helping customers.
- Familiarity with customer support tools and technologies is an advantage.