DNI is providing Systems and Application Support for the DCSA (Defense Counterintelligence & Security Agency). These roles can be supported nationally. We are looking for a Sr. Windows Application Administrator to join the team. This is a salary-based position with matching 401k and full benefits
Provide application support for Commercial off the Shelf (COTS) and MP written software (GOTS) which runs on Windows Server in the BIES environment on a 24x7x365 basis.Access and control functions of the information system/network, administration of user accounts, etc.
Provides support for code deployments and updates
Provide technical support and troubleshooting.
Participate in an on-call rotation for after hours and weekend support. Also includes rotation for code deployments during the Sunday Morning maintenance windows
Attend meetings with DCSA Government Personnel, Database Administrator (DBA), and Development personnel as necessary to review scheduled releases and testing cycles.
Write and submit change requests (CRs) as necessary to schedule changes to the application environment.
Coordinate with other technical teams to ensure maintenance plans do not conflict with changes scheduled by other teams.
COTS and GOTS software installations
Application deployment functions
Deployment of custom software as required
Debugging software deployments
Resolving installation problems
Determining host system requirements for application installation and operation
Mapping defined requirements to the application topology
Selecting suitable application editions and installing options
Resolving installation problems
Providing application administration services
Maintain GOTS software revisions and distributions
Provide application support for implementation activities
Plan, perform and implement installations and upgrades
Implement/sustain middleware application components
Provide application support for maintenance activities
Improve performance with available tools
Checking application for problems
Reviewing operations to ensure only valid processes are running
Optimize the functionality of application software
Diagnose and recover failed applications
Maintain application integrity, performance, and availability
Provide application support for monitoring activities
Monitor performance during core hours
Take proactive measures to prevent service disruption
Respond to afterhours calls for outages and major system degradations as defined by the
Program Management Office (PMO).
Web Administration Support:
Provide application support for web administration activities in Windows Server environment
Install, configure, manage troubleshoot web applications
Provide application support for troubleshooting activities
Identify the problem
Gather additional details
Reproduce the problem
Development of hypothesis of root cause
Provide application support for repair activities
Repairing and documentation of repairs made for future use
Back out coding and patching changes
Apply patches/code fixes
Assist supporting systems administrators, database, and developers with errors/issues
Application Security Administration Support
The contractor shall provide support for application security administration.
Applying Security Technical Implementation Guides (STIG) guidelines to application
Develop procedures for responding to new threats to systems to ensure confidentiality, integrity, and availability
Ensure the rigorous application of information security/information assurance policies, principles, and practices in the delivery of application services
Streamline security using managed accounts
Control access with permissions and roles
The contractor shall provide support for application restoration planning and execution for emergency and routine restoration requests
Lead or participate in individual or group troubleshooting initiatives to determine incident root causes
Develop system operations work-arounds, if needed
Develop operations restoration plans
Implement or execute individually, or as a team member, the system operations restoration plan, solution or work-around
System operational restoration plan shall include step by step details to be executed in numerical order that will restore the system to full operational capability
· Minimum of 5 years relevant Windows Application Administration experience.
· Must have IA and OS certifications - 8570 IAT Level I
· Must possess a Top-Secret Clearance