Virtual Assessments Associate

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📅  Posted 13 days ago 📍 India 💵 not specified
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Job Description

We are open to consider candidates for relocation

About the Team

The Virtual Assessments team works together to audit a property and add repair scopes that helps the Pricing team to offer accurate contracts to the seller. As a Virtual Assessments Associate you will help us to add repair scopes to the new inflow properties.

Role Responsibilities:

  • You will analyze relevant home information and make decisions about needed repairs.
  • You will leverage tools built by our internal engineering teams, review and analyze
  • customer inputs like photos, videos, questionnaires, as well as governmental and real estate records and you will apply Open Door policies and personal judgment to arrive at repair decisions.
  • You will partner with our renovations and pricing teams through escalation channels to resolve edge-case scenarios and improve overall processes.
  • You will engage in special projects as required to help improve our central home operations processes, tools, and policies.
  • You will work on a collaborative, execution-oriented team with local management.

Skills Needed:

  • Strong English language skills (verbal and written)
  • At least 3 year of work experience with two years of calling (Inbound or outbound)
  • Self-motivated and task-oriented
  • Experience collaborating with cross-team stakeholders
  • Experience in case management system
  • Willing to work in night shift

Bonus Points If:

  • Experience in US construction or real estate industry

In Office - In office roles require all role responsibilities to be performed in the office. Candidates must be based within a 25-kilometer commuting distance of the specified office location.




More About Us

To learn how we are reinventing the Real Estate industry check out our website, to hear about our culture directly from team members visit The Muse and to discover what we are building for our customers read our blog posts.