Vimeo Email Customer Support Representative [Work From Home]

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timePosted 8 days ago location United States salarySalary undisclosed
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Job Description

[Customer Service / Remote] - Anywhere in U.S. / Contract / 30+ hours per week / Daytime schedule / Ability to work PST hours / Weekend and holiday availability - As a Customer Support Rep you'll: Answer customer service questions via email; Identify recurring customer issues-help to solve them-and-escalate them to others for review; Stay up-to-date about the latest bugs-feature launches-and-policy changes through reading emails; Be thorough in both research and critical thinking to fully address customer questions...Hiring Fast >>