Peer Insight is looking for a passionate and motivated User Researcher to join us in the new business building work we do. Our firm’s mission is to serve the growth ambitions of established organizations and their (current and/or future) stakeholders with new value-generating products and services beyond their core businesses. This is all about getting into the market to experiment, iterate, and validate solutions to real customer problems.
MORE ABOUT US
Peer Insight is a business-builder. Since 2012, we have collaborated on more than 75 innovation projects with Global 2000 companies and not-for-profits. In the process, we have been part of launching more than a dozen multimillion-dollar businesses. Our core ingredients, and what gets our team excited each day, are a powerful blend of entrepreneurship, corporate innovation, and human-centered design (HCD). Our firm offers the chance to work on multiple corporate- sponsored start-ups in an incubator environment with an incredible team. Our team comes from different backgrounds, but we are united by our mission and our Guiding Principles. We thrive on radical transparency, embrace the power of small teams, practice rigorous experimentation, and assume positive intent and generous collaboration.
Each project is staffed with one of our Partners, a Venture Lead, and two or more User Researchers and Product Strategists, with additional support from the broader team. This is a hands-on role, where you will roll up your sleeves and practice deep collaboration – in the market, with users, with colleagues and with client-partners.
THE ROLE OF A USER RESEARCHER
Our human-centered design orientation applies inside the firm as well as out, so we are obsessed with finding and supporting the highest-quality talent for all of our work. This role is critical to the success of our projects and to the firm at large, so we’re hyper-focused on creating success in every direction.
Regardless of the phase of a project, User Researcher is a highly engaged, collaborative role, where you will both lead and support the design, execution and analysis of a huge variety of market research and live experimentation – from desk research to interviews and ethnography, to ads and landing pages tests, to medium to high fidelity functional prototypes (and much much more; hopefully you’ll teach us some new techniques too).
We are targeting an early 2024 start date but are flexible.
HOW YOU’LL GROW
We’ve found new members of our team grow quickly because of the varied and complex challenges we solve together. You’ll hone your problem solving toolkit by applying it across industries and within every phase of the innovation cycle – from opportunity discovery to needs finding, through product design, iteration and in-market pilot tests. We want every team member to grow at the pace that is comfortable to them, and as such the firm tends to promote on the spot as we observe individuals contributing at a higher level, rather than waiting for a development cycle to come back around. A researcher can grow from being an outstanding contributor, to being a leader of a project/venture, to owning greater client responsibility and/or internal responsibility. Every role at Peer Insight is hands-on and in contact with the work – even our partners are deeply embedded into project delivery – which allows us to be inspired by and to learn from one another each and every day.
WHAT WE’RE LOOKING FOR
WHAT YOU WILL NEED