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User Experience Researcher - FULLY REMOTE

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Posted 8 days ago United States Salary undisclosed
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Job Description

Our client, an auditing firm is currently seeking a Senior User Experience Researcher for a FULLY REMOTE 3 month+ contract role.

Main requirements:
  • Must be open to a flexible schedule is key (not on call 24hours a day - it's still an 8 hour day; but rather expectations that they're can be off regular 9am-5pm hours)
  • Usability testing
  • SUS (System Usability Scale) scoring/scaling
  • Evaluating applications
OVERVIEW
• Owns the delivery of experience research activities to advise the user experience within a client or internal project with growing complexity, presenting to and collaborating with clients in said projects
• Conducts qualitative and quantitative analyses, captures and reviews insights and sees opportunities within the user interface to improve user usability and /or accessibility
• Leads aspects of research efforts into new directions and best-practice guidelines to stay up to date with usability technologies and studies

Your key responsibilities
• Manages data files/records from data-gathering exercises across methods, in exercises with growing complexity
• Conducts both qualitative and quantitative analyses using methods including, but not limited to, usability testing, heuristic assessments, contextual observation, interviews, surveys and eye tracking
• Makes significant contributions to brainstorms, critiques, and other collaborative sessions with multidisciplinary teams and performs participant recruitment through creation of screeners and scheduling
• Owns the analysis of existing data in areas such as demographics, technology, socio-economics, and the market to supervise cultural and social trends, and their impact on consumers' attitudes, behavior and perceptions, using solid knowledge to draw relevant insights
• Reviews research observations, research reports, research briefs, session footage and highlight reels and evaluates the findings and recommendations
• Provides significant input into proposals and project scopes with recommended design research approaches
• Drives adaptation and innovation efforts regarding research practices to meet team and client needs under tight timeframes, budgetary constraints or when faced with recruiting challenges

Qualifications
• Bachelor's degree in Human Computer Interaction, Human Factors, Information Studies, Communications, Psychology, Sociology, Computer Science, or related field
• 5 years of relevant working experience
• Significant experience in either an internal or external experience research role, or similar
• Experience in conducting qualitative user experience research methods (moderated, remote, and remote un moderated): partner interviews, user interviews, ethnographic studies, contextual inquiry, participatory design, concept testing, and usability testing

Skills and attributes for success
• Demonstrates competence data gathering and analysis techniques across qualitative and quantitative methods (e.g. heuristic assessments, interviews, comparative/competitive analysis, observations, usability testing, etc.)
• Demonstrates sound competence in conducting partner interviews to advise project goals and outcomes
• Has some knowledge of surveys, diary studies, card sorting, tree-testing, focus groups, and partner workshop facilitation
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