University Liaison - Australia

Location: Australia, remote

Pay Rate: AUD 33 per hour

Contract: 6-month fixed-term contract with view to extend, 25 hours per week

Hiring Manager: Rebecca Usherwood / Julia Baker

Recruiter: Frazer Morton

Like to hustle? Ambitious and proactive? We’re looking for the right person to join the entrepreneurial teams that comprise Twinkl’s core customer segments. You will be responsible for supporting the ongoing development and growth of our Prac and Pre-Service Teacher community.

You'll start as a University Liaison, directly connecting with customers and universities around Australia via a variety of different communication channels to highlight and demonstrate the benefits of Twinkl's Australia Prac and Pre-Service Teachers' products and resources. You'll be moving into this position as a team of one with the support of many, so you’ll need to take a rapid iterative approach, employing different marketing and business development techniques to get the message out to customers and universities. You'll be the person responsible for defining, building, managing and supporting user growth within the Australia Prac and Pre-Service Teachers customer segment. You will be commercially minded and comfortable in making decisions on where to pursue opportunities. You will be responsible for reporting monthly and quarterly in line with business expectations.

This is a very varied role that involves both proactive strategic planning and reactive work as you pivot and respond to the demands of your growing market.

A typical week could involve any of the following:

• Showing tenacity and drive, and going above and beyond to reach new customers and build up and connect with studying students.
• Connecting with Australian universities to build rapport and offer support to all studying students (1st year - final year).
• Engaging with customers within the Prac and Pre-Service Teacher market via social media channels and the weekly newsletter, and working alongside the Trainee Teachers Segment Manager in the UK to develop plans for potential development and direction of the segment and how to grow this.
• Digital Optimisation - ensuring content is up to date, looking at the overall user experience of the Australian Prac and Pre-Service Teachers of the Twinkl site and working with our web and design teams to continuously improve this. 
• Business management and strategy – putting plans in place to help achieve our ambitious growth targets. Working with other Segment and Country Managers to understand what’s working and how we can improve.

You’ll work with: 

• Rebecca Usherwood - Head of APAC and Australian Country Manager
• Julia Baker - Marketing Manager for Australia will be your line manager and mentor
• The Australia Segment Managers team
• The UK Trainee Teachers Segment Manager/University Liaison
• The Inclusion product team

In return for everything you can bring, we can offer you an exciting role in a fast-growing and dynamic business, with plenty of career opportunities.

Here’s a couple of the things that make Twinkl a great place to be:

• A friendly, welcoming and supportive culture. We believe work should be fun and always put people before process.
• Flexible working with opportunities to work from home.
• Twinkl are proud to be an Equal Opportunities Employer. We celebrate diversity within all of our teams and are committed to continuing to build an inclusive workplace for all. If you require a reasonable adjustment to the application/selection process to enable you to demonstrate your ability to perform the job requirements please include this at the foot of your covering letter. This will help us to understand any modifications we may need to make to support you throughout our selection process.
• Continuous Professional Development (CPD) - Our ever-evolving program includes: Monthly progression reviews, Twinkl’s Management Scheme, commercial awareness training, leadership coaching quads, career chats and mentoring.
• Collaboration across continents! You’ll plug into a global team working to help improve the lives of educators around the world.

Our Recruitment Process:

To succeed in the role, you will have:

• A strong entrepreneurial mindset and a propensity for action.
• Thorough knowledge of the Australian Prac and Pre-Service Teachers market, and of our customers.
• Relevant and recent professional qualifications and teaching experience; Undergraduate, Postgraduate or Masters degree in primary/secondary education or appropriate equivalent degree;
• Sound decision-making skills and diligent in seizing new opportunities.
• Commercially astute and a strategic thinking, being comfortable taking calculated risks and being accountable for successes and failures.
• The ability to communicate a shared vision and motivate individuals and a team.
• Methodical, highly organised, accurate and execution focused

We're interested in anyone who meets one, or a combination of the following:

• Cares passionately about the education and Australian teaching community, particularly those who are new to the profession.
• Experience marketing a product within the education sector.
• Thorough knowledge of the education system in Australia.
• A minimum of two years experience working as a primary and/or secondary teacher.
• Understands what good prioritisation is, and values output and results.
• Is super-positive, optimistic and works well within a range of teams.
• Is resilient and can respond to internal and external feedback positively and professionally. 
• A strong entrepreneurial mindset and a propensity for action.
• Sound decision-making skills and diligent in seizing new opportunities