Company:TorrentDescription:Torrent Technologies seeks candidates for the following position based in the Kalispell, MT office or remote:UnderwriterWhat can you expect?In conjunction with and under the supervision of the Underwriting manager, reviews, analyzes and handles quotations, services existing book of business. Utilizes appropriate software to evaluate recommendations and determine policy approval and process all additional policy-relatedinformation.ANFI designation is preferred.If you don't have it already you will be required to obtain yourANFI designationwithin first 6 months of employmentIn the first 30 days you can expect to participate in a robust training program of class room, on the job and computer based trainingdepending on your underwriting and flood experience.Work an 8 hour shift between our hours of operation 7am-7pm Central Monday- Friday.In this role you can expect to service our clients and colleagues primarily viaphone and chat, you must be comfortable conversing and working in a phone based position while providing top tier customer service.You will be joining a team ofhighly motivated and knowledgeable individuals ranging from Sr. Underwriters to Jr. Underwriters.Work in a desirable location on a campus with tons of employee amenities.What is in it for you?A company with a strong brand and strong results to matchCulture of internal mobility, collaboration and valued partnership with HR from the business.Employee Resource Groups which provide access to leaders, relevant volunteer and mentoring opportunities and interactions with counterparts in industry groups and client organizations.Competitive pay (salary and bonus potential), Full benefits package - starting day one:Medical, dental, vision, STI/LTI, life insurance and 401k with company contribution (after one year vesting service).Flexible work opportunities for work/life balanceTuition Reimbursement plan per year and participation in our Employee Stock Purchase PlanWe will count on you to:Underwrite new submissions to ensure new policies are correct, perguidelines.Process endorsements, cancellations and reinstatements, and handle billing issues and completes policy issuance.Review all underwriting information to include applications, photographs, elevation certificates and third party internet resources to correctly underwrite the policy.Provide customer service to agents Respond to by phone support, online chat and emails and meet required production KPIs as defined by leadership.De-escalate difficult customers and bring situations to complete resolution.Demonstrate a clear understanding of time management techniques by working independently with moderate supervision and as a participating and contributing member of a team.Actively and consistently participate in and contribute to group activities to include daily huddles, team meetings,and training opportunities.Communicate in a concise, tactful, prompt and effective manner both over the phone and by email.Maintain a positive working relationship with agents, customers, coworkers and others.What you need to have? High School Diploma or GED EquivalencyPrior insurance experience, flood underwriting experience preferredBasic computer knowledge and comfortable using the Microsoft suite. Microsoft Office suite, particularly Word, Excel, and OutlookBasic to intermediate technical knowledge of systems and proceduresExcellent written and verbal communicationHigh attention to detailWhat makes you stand out?Previous customer service experiencein insurance support2+ years of Underwriting experience with ANFI designationExperience working underwriting methodologies and flood insurance practices along with experience working withorganizational insurance procedures and policies.Time management skills along with ability to work in a team environment.Strong interpersonal skills for interacting with team members and clients.Marsh is the world's leading insurance broker and risk adviser. With over 35,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue approaching US $17 billion and 76,000 colleagues worldwide, MMC helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. Follow Marsh on ; LinkedIn; Facebook; and YouTube, or subscribe to BRINK.Marsh McLennan and its Affiliates are EOEMinority/Female/Disability/Vet/SexualOrientation/Gender Identity employers.This role is not eligible to be performed remotely from Colorado.