Tucson, Arizona - Remote - Microsoft Technical Support/Helpdesk - 3rd Shift - January 3rd Hire Date

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Posted 9 days ago United States Salary undisclosed
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Job Description

Job Description

Must manage multiple projects and maintain a frequent and consistent interaction with all clients

Ability to handle inbound and outbound Office 365 customer support issues for businesses
Maintains safe and healthy work environment by following organization standards and legal regulations
Provide technical support covering a wide range of topics Evaluate the effectiveness of training modules, workshops, etc. and make changes as
needed to improve future results
Schedule, coordinate, and deliver follow-up client interactions
Work with users over the phone and via remote access to answer questions and solve issues with their Office 365 services on both PCs and mobile devices
Problem-solve computer software, networking, and system issues with end users