Travel & Expense Analyst

Position Overview

We are seeking a detail-oriented and compliance-driven Travel & Expense Analyst to support corporate travel and expense operations. This role is responsible for auditing expenses, ensuring adherence to company policies, and supporting travel request approvals. The ideal candidate will provide guidance to travelers, maintain accurate records, and deliver reliable support, including weekend coverage for urgent travel needs.

Key Responsibilities:

• Review and audit corporate expenses to ensure compliance with company travel and expense policies
• Identify, investigate, and resolve flagged transactions, escalating complex cases as needed
• Communicate with travelers to obtain clarification or supporting documentation for non-compliant expenses
• Maintain accurate records of expense reviews, decisions, and resolutions
• Review and approve travel requests in alignment with company policies and guidelines
• Identify out-of-policy travel requests and determine appropriate action (approve, reject, or escalate)
• Ensure timely processing of travel requests to avoid delays in booking
• Provide weekend travel support, serving as a point of contact for urgent traveler needs
• Assist with travel changes, cancellations, and issue resolutions during off-hours
• Guide travelers on the use of travel and expense platforms and processes
• Escalate complex travel or system-related issues to appropriate stakeholders

Qualifications

Education: 

Bachelor’s degree in Accounting, Finance, Business Administration, or a related field preferred (or equivalent relevant experience)

Experience: 

A minimum of 1–2 years of experience in expense management, auditing, travel support, or administrative operations

Preferred Qualifications: 

• Familiarity with expense management and travel booking systems
• Background in accounting, audit, or finance-related functions
• Experience in customer-facing, administrative, or help desk roles
• Exposure to policy compliance and operational review processes

Soft Skills:

• Strong attention to detail and accuracy in operational tasks
• Excellent written and verbal communication skills
• Strong organizational skills with the ability to manage multiple priorities
• Proactive, reliable, and able to work independently when needed
• Service-oriented mindset with a focus on delivering a positive user experience
• Ability to handle sensitive situations professionally and tactfully

Technology Stack:

• Expense management platforms (e.g., Ramp or similar tools)
• Travel booking and approval systems (e.g., Perk or similar tools)
• Microsoft Office Suite (Excel, Outlook, Word)
• Reporting and data tracking tools
• Collaboration platforms (e.g., Teams or similar tools)

Physical Requirements

• Ability to work in a standard office or remote environment and use a computer for extended periods
• Ability to manage multiple tasks in a fast-paced, deadline-driven environment
• Availability to provide weekend support coverage as needed

This job description may not be inclusive to the duties and responsibilities listed. Additional tasks may be assigned to the employee from time to time or the scope of the job may change as needed by business demands.