Transaction Monitoring Advisory Support Analyst

ABOUT US

Coastal Community Bank is a little bit of banking and a little bit of tech-ing. The people at Coastal don’t just help people with their banking; they help reshape how banking technology allows and serves EVERYONE. We think and work like entrepreneurs, always moving and constantly improving. We care about each other, are go-getters, work hard, and play hard. If you're someone who thrives on innovation, wants to help others succeed, knows how to think outside the box, and believes that we're all in this together—you belong here.

WHAT YOU'LL DO

As an Analyst II - Transaction Monitoring (TM) Advisory Support for Coastal, you will play a key role in the TM and Investigations Compliance function within the Financial Crimes Department. You will provide essential advisory support for TM and Investigations processes, taking ownership of the execution and management of the customer Requests for Information (RFI) process. Your efforts will drive the ongoing enhancement and efficiency of the TM and Investigations function. In this role, you will work closely with the Head of FCC Operations on metrics and reporting, TM and Investigations-related project management, and refining the TM and Investigations framework. You’ll also contribute to special projects as needed, ensuring the continued strength and adaptability of the TM and Investigations function.

HOW YOU'LL DO IT

· Execute the Investigations/Screening Request for Information process from approval to resolution of each request, collaborating with stakeholders within the Community Bank and fintech partners.

· Assist in drafting Account Closure documentation for presentation to the Accounts Review Committee regarding customer relationships identified as outside the Bank's risk tolerance as identified through the TM investigations and screening related functions.

· Assist in the collection and analysis of departmental data to generate key performance indicators, supporting reporting and continuous improvement of investigations and screening programs.

· Prepare, develop, and maintain documentation related to investigations and screening departmental meetings.

· Support TM investigations and screening project management initiatives, assisting with strategic improvements and regulatory adaptations.

· Collaborate with departmental personnel to implement and perform ongoing evaluation of onboarded customers to help identify customers outside the Bank’s risk tolerance (e.g., "Do Not Bank List").

· Monitor and stay updated on changes in regulatory guidelines and industry best practices, to assist in ensuring ongoing compliance and effectiveness in investigations and screening activities.

WHAT YOU'LL BRING 

· Strong organizational and communication skills to effectively manage multiple priorities and manage projects.

· Ability to work independently and efficiently in a fast-paced environment and deliver anticipated results within established deadlines.

· Strong analytical and critical thinking skills with strong attention to detail.

EDUCATION/EXPERIENCE

· Bachelor's degree in Business Administration, Finance, or a related field; OR an equivalent combination of education and relevant experience.

· 2+ years of experience in AML investigations within the banking or financial sector.

· Strong knowledge of AML regulations, including the USA PATRIOT Act, FATF Recommendations and OFAC guidelines with emphasis in the AML Investigations and list screening related elements.

· Proficient in compliance related software, data analysis tools, and metrics generation.

· Intermediate Proficiency in MS365 products including Excel, PowerPoint, Teams, and Word for data analysis, preparing presentations, collaboration, communication, documentation, and record management.

· Familiarity with Fintech partnerships and onboarding processes is a plus.

HOW YOU’LL THRIVE AT COASTAL

· Be the Best – Communicate effectively, pay close attention to detail, and prioritize your personal development.

· Be Relentless – Thrive in a goal-oriented environment exercising both patience and persistence. Advocate for our customers and team members and strive to promote the Coastal Difference.

· Be Un-Bankey – Be a forward thinker with a creative mindset. Build long-lasting relationships promoting the Coastal Difference, built on a foundation of integrity, honesty, and trust.

· Embrace Gray Thinking – Use sound judgment while decision-making and problem-solving. Think outside the box.

· Stay Flexible – Organize and strategize effectively while always being prepared to adapt on the fly. Seek efficiencies for Coastal to work smarter, not harder.

· Take Care of Each Other – Understand what it means to be a true team player and have your teammate's back. Practice self-awareness and build your emotional intelligence.

BEING YOU AT COASTAL

Coastal Community Bank is an equal opportunity employer. We are committed to providing a workplace free from discrimination and harassment. All employment decisions are based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable laws.

PHYSICAL DEMANDS

The physical demands described below are required to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the employee must be able to:

· Sit for extended periods of time.

· Stand for extended periods of time.

· Perform repetitive finger, hand, and arm movement.

· Use electronic office equipment such as a computer keyboard, mouse, ten key, telephone, etc. 

· View and read computer screens for extended periods.

· Occasionally stoop, kneel, crouch, or crawl.

· Occasionally lift or move up to 10 pounds.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.