Thousandeyes monitoring admin - remote

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timePosted 10 days ago location United States salarySalary undisclosed
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Job Description

eople Strategy

  • Evaluate the existing monitoring team organization
  • Assess the current operating model and team structure
  • Determine optimal operating model for the future that aligns to best practices and that addresses the need for:
  • A Monitoring Architecture/Consulting Services Group
  • A Centralized Engineering Services Group
  • A Monitoring Center of Excellence
  • Workload distribution (self-service vs centralized model)
  • A RACI matrix for future state
  • Process creation for monitoring
  • Onboarding
  • Change management
  • Continuous improvement
  • Life-cycle management

Tool Strategy:

  • Reference architecture
  • Must have ThousandEyes tool experience
  • Experience using SysTrack, HP NNMi, OVM.
  • Licensing model approach such as perpetual vs term licensing and volume vs host licensing
  • Monitoring model by resiliency tier
  • Monitoring model by environment (pre-prod, prod)
  • Monitoring model by platform: SaaS, PaaS, IaaS, on-premise
  • Monitoring model by domain (ex. infrastructure, database, application)
  • Cost improvements
  • Enhanced business services monitoring to support AIOps, predictive analysis capabilities and event management
  • Dashboard model for monitoring tools by support level, triage, alert and status
- provided by Dice