Our Company
We’re Hitachi Vantara, the data foundation trusted by the world’s innovators. Our resilient, high-performance data infrastructure means that customers – from banks to theme parks – can focus on achieving the incredible with data.
If you’ve seen the Las Vegas Sphere, you’ve seen just one example of how we empower businesses to automate, optimize, innovate – and wow their customers. Right now, we’re laying the foundation for our next wave of growth. We’re looking for people who love being part of a diverse, global team – and who get excited about making a real-world impact with data.
The team
We’re looking for a highly motivated information developer to work with our management software team to create product documentation.
The role
- Confer with subject matter experts including Software Developers, Product Managers/Owners, Support, and Sales to establish technical specifications and use cases to determine the subject matter to be developed for publication.
- Research, gather, and analyze data from multiple sources (subject matter experts, product managers/owners) to develop content.
- Develop information development and publishing strategies aligned with the department standards as well as meet project-specific requirements by consulting with the Technical Publications leadership team and the cross-functional product team.
- Develop world-class product information with simple and concise English by organizing ideas and translating complex technical terms into information any reader (both native and non-native English readers) can understand.
- Clarifying terminology and working with software developers to achieve consistency in the product and documentation.
What you’ll bring
- BA/BS degree in English, Journalism, Computer Science, or other relevant fields.
- Technical writing certification is a plus.
- An organized self-starter with a strong bias for action and the ability to work with cross-functional teams with interpersonal communication skills, particularly where technical information must be conveyed clearly.
- Strong technical aptitude to learn products through hands-on experience.
- Must have excellent writing skills, 10+ years of experience in software documentation, online publishing, online help development, API documentation, installation and user guides, and release notes.
- Proven technical writing and editing skills. Superior command of the English language including rules and usage.
- Experience with API tools such as Swagger.
- Proficiency in DITA, XML, MS Visio, and Adobe Acrobat is a must.
- Proficiency in SDL Tridion Docs (formally SDL Content Architect) or another Component Content Management System (CCMS) and oXygen or equivalent is a must.
- A strong understanding of topic-based authoring and reusable information architecture is a must.
- Working Experience using GEN AI is must.
- Experience with agile software development processes and tools, such as JIRA and Confluence, is a must.
- Project team lead experience is a must.
- People management experience is a plus.
About us
We’re a global team of innovators. Together, we harness engineering excellence and passion for insight to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can a make positive impact on their industries and society. If you believe that innovation can inspire the future, this is the place to fulfil your purpose and achieve your potential.
#LI - SP7
Ace Your Job Interview
Read our advice on how to answer the most common interview questions.
Exclusive remote jobs daily.
