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Technical Support Analyst/Miami, FL/Pay rate$20.00hr/ Remote

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Posted 2 months ago United States Salary undisclosed
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Job Description

Manpower is seeking Technical Support Analyst

Manpower is working with one of the top employers in the market for Technical Support Analyst positions in a safe work environment. We are currently working on filling a position. Don't wait! Apply TODAY

What's in it for you?
* Shift Days & Hours: **Must be able to work until 10:00p or 11:00p if EST-based
Work Hours:
This position is in a department that is open 365 days a year and we currently have schedules which have shifts starting and ending at 8:00 AM and 10:00 PM respectfully (hours subject to change over time)

* Competitive Wage: $20.00 /hr.
* Weekly pay checks

What is the Job?
- Provide high-quality technical support to effectively diagnose and resolve support incidents reported by external customers.
- Troubleshoot, diagnose, and resolve complex issues across a wide array of internet connected devices such as personal computers, mobile phones, tablets, wireless devices, Bluetooth speakers, thermostats, fitness trackers, televisions, home automation devices, etc.
- Work as the customer's advocate, demonstrating expertise in support processes and functions, including escalations, complex issue resolution, and customer retention.

What do you Bring to the Job?
- Bachelor's degree preferred; Associates degree a plus.
- 1 year of experience in technical support role.
- 6 months experience with customer service, troubleshooting, analytic, and problem-solving.
- Bilingual in English and Spanish

Do you need more information? You may text Mary at or send an email to .

Why Manpower?
Voted #1 best places to work by Glassdoor 2020
Weekly pay with direct deposit
Paid referral program

Stop your job search and apply today

Come see why our clients rely on us and see why our associates love working with us. We love referrals so please share our job with friends and family to potentially earn more $$$ in Referral Bonuses.
Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at