Technical Support Analyst

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timePosted 9 days ago location United States salarySalary undisclosed
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Job Description

Our client is a very progressive corporate industry leader in the healthcare field creating state of the art solutions for their clients. They are seeking to hire a full time employee in the position of Technical Support Analyst. You will join a team of other IT professionals and support over 200+ local and remote users with Windows, Mac, Android and iOS Mobile, MS Office for Windows and Mac, hardwaresoftware support and troubleshooting, network connectivity, NAS, Cisco, printers, software upgrades, researching problems, and working with vendors to resolve issues. You will also manage, evaluate and troubleshoot user problems through their Helpdesk ticketing system. This is a critical position with lots of visibility and growth potential. They are offering a base salary in the 70-75K range, plus excellent benefits including a generous 401k, bonus, medical, dental, flex work hours, and work from home options. We are qualifying candidates now for immediate interviews. If you have 3-5+ years of professional corporate IT technical support HelpDesk experience supporting 100rsquos of users in single or multiple locations, then we should talk. You must have experience supporting local and remote users using a HelpDesk trouble ticketing system and have hands of support with the following hardware and software MS Windows, MS Office for Windows and MAC, Windows and Mac user support, Android and iOS mobile, network connectivity, NAS, hardwaresoftware upgrades, vendor interface, printers and device support, router support and troubleshooting, imaging and deploying new desktop hardware and software, and user training. Please submit your resume as soon as possible, as our client will be scheduling interviews soon. We are able to accept candidates with ship or US holders only at this time. Our client cannot sponsor or transfer H1-b visas.