Technical Solutions Engineer (US/Canada - Remote)

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Posted 4 days ago United States Salary undisclosed
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Job Description

We are looking for a Technical Solutions Engineer to join our growing Solutions Engineering team. This team builds custom software solutions for TUNE customers, to simplify onboarding and boost retention. Members of the team play a pivotal role by working closely with our Sales and Engineering organizations to identify, build, and support functionality our prospective and existing customers need to run their Performance Marketing programs successfully in today's dynamic and challenging online advertising ecosystems.TUNE makes the industry's most flexible SaaS platform for managing Performance Marketing partnerships across mobile and web. This role is a hands-on technical software development position, building on and extending the TUNE platform. You will act as a consulting Software Engineer for our customers: applying a deep understanding of their Performance Marketing needs and the TUNE platform, to design and build best-fit solutions.Our engineers enjoy the opportunity to deliver features that delight our customers as well as define standards and best practices for how we build software at TUNE, using an Agile methodology. The ideal candidate has a history of delivering customer-focused solutions, while remaining results-oriented and dealing with ambiguity in requirements. You also need to be a comfortable public speaker, both virtually and in person, as well as being able to prioritize project work and support multiple sales processes simultaneously.This position is open to REMOTE candidates in the USA and Canada. You'll be responsible for...Learning the technical details concerning how our software works and what problems it solves for our customers.Contributing technical insight and expertise during the Sales process.Develop, maintain, and support custom software solutions.Driving alignment of Sales and Engineering teams with customers' goals.Anticipating potential problems with solutions and provide mitigation strategies.Writing unit and integration tests to ensure correct behavior.Clearly and promptly communicate any defects, issues, or concerns with solutions before, during, and after the development process.Documenting technical designs of solutions.Developing technical support plans for solutions.Participating in team estimation and planning via Jira and Confluence.Working independently while multitasking across multiple projects.What you'll need...3 years software development experience.Strong understanding of web technologies, including: DNS, HTTP, SSL.Experience consuming web APIs at scale.Competency in at least 2 of the following programming languages: Go, Python, JavaScript, PHP.2 years AWS experience in at least 2 of the following areas: EC2, S3, DynamoDB, API Gateway, Lambda.Ability to write basic SQL queries.Experience with metrics gathering and monitoring systems (e.g.: CloudWatch, Datadog, Splunk).Excellent written and verbal communication skills.Requirements gathering and analysis.Understanding of git and its use cases.Familiarity with Jira and Confluence preferred.TUNE makes technology that powers successful performance-based marketing partnerships across mobile and web. Headquartered in Seattle with hundreds of employees worldwide, TUNE is trusted by innovative affiliate marketers, the largest mobile advertising platforms, and iconic brands across the globe. For more information visit: . Qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability, veteran status, sexual orientation, gender identity, or other legally protected status.