Systems Engineer

POSITION SUMMARY: The System Server and Support Engineer is responsible for assisting in the planning, coordination, configuration, installation, and management of network servers within the department to meet given requirements. Provides software support and implement servers, including infrastructure to support them. Has key responsibility for the identification and resolution of hardware and software technical problems and malfunctions related to network infrastructure and related all related servers. Assists in making decisions that are critical in the areas of throughput analysis, problem solving, and server infrastructure planning. Implements the necessary tools and processes to identify troublesome trends as they develop. Ensures a stable performance environment for systems. Participates in various IT projects intended to continually improve/upgrade the servers as well as the software and OS. Position: Systems Engineer 2 Department: ITS Network/Tech Support Schedule: Full Time JOB REQUIREMENTS EDUCATION: Bachelor's degree in Computer Science, Engineering, or related discipline (or equivalent combination of formal education and experience). EXPERIENCE: At least four years of related experience in mission-critical enterprise server environments performing network engineering (hardware and software), and designing, planning, and implementing servers and infrastructure using the latest technology. KNOWLEDGE AND SKILLS: Thorough understanding of distributed systems architecture and comprehensive knowledge of multiple technical disciplines. Excellent technical knowledge and aptitude in the areas of networks, network topologies, PC workstations (configuration and connectivity), network file servers, applicable software, and troubleshooting techniques Ability to solve enterprise server issues and to manage the performance and capacity. Demonstrated experience in effectively managing small to large projects in a cross-functional environment. Ability to effectively adapt to rapidly changing technology and apply it to business needs Understanding of the enterprise business and business processes; knowledge of business unit functions and cross-group dependencies/relationships Ability to anticipate user requirements and identify and resolve complex problems with minimal supervision; strong customer service and communications skills Good judgment and analytical skills; strong follow-up and organizational skills. Ability to conduct and prepare feasibility studies; develop client proposals, including estimates for costs, time, and resources; prepare statistical reports; complete cost/benefit analyses; and conduct business. Ability to assess internal and external communication practices, anticipate future network requirements, and research and analyze emerging technologies. Demonstrated knowledge of the following technical knowledge/skills are mandatory, including from among the following: * Hardware: Dell, and HP OS: Microsoft Windows 2k3 thru current, VMware Esxi Desktop:, Windows Desktop OS, Microsoft Office Understanding of operating system concepts such as user and group ownership and file permissions, file system/volume group configuration, etc. Knowledge of PowerShell. Ability to create, understand, and follow processes to ensure successful execution of critical maintenance procedures. Able to exercise independent judgment and take action. Highly self-motivated and directed. Excellent analytical, mathematical, and creative problem-solving skills. Excellent listening, interpersonal, written and oral communication skills. Logical and efficient, with keen attention to details Ability to effectively prioritize and execute tasks while under pressure. Strong customer service orientation. Experience working in a team-oriented, collaborative environment. Strong knowledge of Windows Server 2012 and above Knowledge of VMWare Virtualization including VDI Technical Skills: Hyperspace Web • Networking • Interconnect • System Pulse • Business Continuity Access • EPS • System Performance Analytics • My Chart • Care Everywhere • EpicCare Link • Hyperspace Client • Capacity Management • Scripting/Programming • VMware • Windows Server Management, DNS/DHCP • Microsoft AD• GPO Grey area troubleshooting skills Equal Opportunity Employer/Disabled/Veterans Working at Boston Medical Center is more than a job. It’s a chance to make a difference as part of our mission to provide exceptional and equitable care to all. As a nationally-recognized leader in health equity, nursing, initiatives to combat climate change, and many other areas, BMC is dedicated to improving the health of our community in Boston and beyond. BMC’s mission to provide exceptional care without exception extends to our employees, and we have been recognized as a top employer and best place to work. A strong sense of teamwork and support for our staff are the bedrock of BMC, as we know that we can only provide exceptional care to patients when our staff are cared for too. Boston Medical Center is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to Talentacquisition@bmc.org or call 617-638-8582 to let us know the nature of your request. Boston Medical Center participates in the Electronic Employment Verification Program. As an E-Verify employer, prospective employees of BMC must complete a background check before beginning their employment at the hospital. BMC requires all staff to be vaccinated against COVID-19 and flu, as well as receive a booster dose of the COVID-19 vaccine. According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. To avoid becoming a victim of an employment offer scam, please follow these tips from the FTC: FTC Tips