Swedish Speaking customer support for electronics company - Remote in Greece

Patrique Mercier Recruitment is excited to offer a remote opportunity for a Swedish Speaking Customer Support representative for a leading electronics company. This position allows you to work from the comfort of your home in Greece while providing exceptional support to customers seeking assistance with their electronic products. If you are fluent in Swedish and have a passion for technology, this role is perfect for you!

Responsibilities

• Deliver outstanding customer support via phone, email, and chat.
• Assist customers with inquiries related to electronic products, including troubleshooting and product information.
• Efficiently resolve customer complaints and provide effective solutions.
• Educate customers about product features and usage.
• Maintain accurate records of customer interactions for future reference.
• Work collaboratively with colleagues to improve service processes and enhance customer satisfaction.

Requirements

• Fluency in Swedish (both spoken and written) is required.
• Strong communication and interpersonal skills.
• Previous experience in customer service or support roles is preferred.
• Technical aptitude and familiarity with electronic products are advantageous.
• Excellent problem-solving skills with a focus on customer satisfaction.
• Ability to work independently and manage time effectively in a remote setting.
• Experience with customer service software is a plus.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )