Sinch is a global leader in the growing market for Communication Platforms as a Service (CPaaS) and mobile customer engagement. We are specialists in allowing businesses to reach everyone on the planet, in seconds or less, through mobile messaging, email, voice, and video.
With presence in more than 50 countries, whether you know us or not, you've definitely used our tech. We reach every phone on earth, with over 147 billion conversations every year.
Now we’re looking for a Support Engineer to join our team in Pakistan and chase the answers, seek the code and chase the dream with us.
The Support Engineer will be part of the Sinch Support team, which is a worldwide leader in delivery of Messaging solutions. This role reports to Manager Support AMEA & APAC at Sinch. The workplace will be in Pakistan, working remotely but may need to travel occasionally depending on business requirements.
This role includes that you take part on a rotating on-call schedule for our 24/7 emergency support. Normal working hours are weekdays, but you might be required to work on some weekends on rotating weekend shifts if customers requirement demand so.
To excel in the role, it is important that the candidates have a business mind and see the benefits of business for both the company and its customers.
In order to be successful in this role, you have:
Experience and knowledge within some or all of the following areas:
We believe that a good candidate has the following personal and professional characteristics:
We're a worldwide group of people, committed to diversity. We're working to offer an increasingly inclusive workplace wherever you are. No matter who you are, you'll be able to explore new career and growth options - sharing your voice, building your path and making it happen with us.
We’re proud to be an equal opportunity employer, and all qualified applicants will be considered to join our team regardless of race, color, religion, gender identity or expression, sexual orientation, pregnancy, disability, age, veteran status, and more.
Ready? Join us on our journey!
Learn more about our hiring process with the Candidate Playbook