Strategic Sales Executive, Alert Communications

 Published 12 days ago
 United States
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About Alert Communications: 

Alert Communications’ 24/7/365 live answering service is a legal only call center that handles leads, current clients and intakes for law firms, independent lawyers and legal marketing agencies in every practice type. Our company culture is people focused; the happiness of our team is a top priority. Our employees are passionately engaged with their work and take advantage of opportunities to learn, grow, and develop. By facilitating open and honest communication at every level, from customer-facing receptionists to our senior leadership team, we continue to create an environment of trust and integrity. 

Summary of Position:

Alert Communications is searching for an experienced Strategic Sales Executive (SSE) for its legal intake and retainer services business. The National Sales Executive is responsible for promoting and selling the services offered by the legal intake company to potential clients, typically law firms. This individual is focused on selling to law firms with more than 10 attorneys. The role involves building and maintaining relationships with clients and prospective clients, understanding their needs, and effectively communicating how Alert’s legal intake services can benefit them. 


Position Responsibilities:

  • Identify and prospect potential clients within the legal industry, particularly law firms 
  • Conduct market research to understand the needs and challenges of potential clients 
  • Develop and implement effective sales strategies to acquire new clients 
  • Build and maintain strong, long-lasting relationships with clients 
  • Understand clients' business goals and challenges to tailor solutions that meet their needs 
  • Provide excellent customer service to ensure client satisfaction and retention 
  • Develop a deep understanding of the legal intake services offered by the company 
  • Stay informed about industry trends, legal regulations, and competitors 
  • Conduct presentations to showcase the company's legal intake services to potential clients. 
  • Clearly articulate the value proposition and benefits of the services 
  • Negotiate terms and pricing with clients to secure profitable and mutually beneficial agreements 
  • Handle objections and address concerns to move deals forward 
  • Maintain accurate and up-to-date records of client interactions, sales activities, and pipeline in the CRM system 
  • Generate regular reports on sales performance and key metrics 


  • Bachelor's degree in Business, Marketing, or a related field is preferred 
  • Proven experience in B2B sales, preferably in the legal industry or related services
  • Strong track record of meeting and exceeding sales targets 
  • Excellent communication and presentation skills 
  • Ability to effectively communicate complex services and solutions 
  • Strong negotiation and closing skills 
  • Ability to work independently and proactively 
  • Ability to adapt to changes in the market and industry 


We’ve got you covered: 

EverService is proud to offer a variety of benefits to support employees and their families, including: 

  • Medical/Vision, Dental, Retirement 
  • Life Insurance 
  • Sick Time 
  • Paid Time Away (PTO) 

About EverService Holdings, LLC: 

EverService is a global provider of tech-enabled business solutions for companies of all sizes, helping them to grow and scale with digital marketing, website design & development, scheduling & booking services, 24/7 answering services, inbound & outbound sales, live virtual receptionists, client & patient intake, and IT services. The company focuses on end-to-end solutions specialized for the legal, medical, home services, retail and technology industries integrated with clients’ CRM, EHR and operational systems. EverService goes to market with vertically integrated, industry-leading brands including Alert Communications, Blue Corona, Nexa Receptionists, Mid-State Communications, Client Chat Live, Mainline Telecommunications, Nexa Healthcare, RYNO Strategic Solutions, iLawyer Marketing and Strike Healthcare. For more information, visit EverService at  

This job description is intended to describe the general nature and level of work being performed by people assigned to this position. It is not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

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