Strategic Product Manager

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Posted 9 days ago United States Salary undisclosed
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Job Description

Strategic Support lead will power key foundational components of the Product lifecycle. This cross-functional leader will report to the head of Last Mile Delivery Product and provide strategic planning and infrastructure support for this high-powered team of Product Managers. bull Focus areas o Analytics oversight o Production Support o Planning and execution champion bull KPIs to Impact o Analytics requests processed o Production Support SLAs Satisfaction o On-time PRDs and planning milestones bull Desired qualities o Highly organized team player o Ability to develop repeatable and quality processes o Deep knowledge of Atlassion and Microsoft tools o Ability to handle ambiguity and prioritize work accordingly "bull Oversee program infrastructure and organization tools bull Develop and enhance collaboration channels and documentation including bull Sharepoint infrastructure and bull Confluence bull Onboarding frameworks bull Ensure readiness for cross-function alignment sessions bull Power team by preparing templates and ensuring quality content is prepared for alignment bull Analyze tools and recommend improvement bull for leverage tools like BigPicture or Aha! to create a more integrated Product lifecycle tracker bull Centralize and enhance data analytics infrastructure bull Oversee Product Analysts intake and collaboration with broader teams bull Oversee and optimize production support program and reporting bull Partner with production support lead to optimize frameworks for achieving goals bull Strategically drive forward ways of working and automate key components of the workflow bull Maintain product strategy artifacts ensuring collaboration with team directors bull Oversee a suite of Product artifacts used for alignment, socialization and planning bull Partner with team directors to keep stakeholders aligned and informed of risks bull Support team engagement activities to enhance team culture bull Partner with engagement taskforce to bring to life quality team events bull Help drive key areas noted for improvement including feedback and being a part of a high-performing team "bull Support two functions 1) support administrativenon-Product work directly 2)oversee full-team processes (including intake for analytics, bug support and roadmap item) and organizational platforms (Confluence, Jira, Big Picture, Sharepoint)