Staff Site Reliability Engineer
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AI Summary
Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped millions of people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles.
Empowering the world starts with living our values and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work — both in and out of the office.
We are looking for a Staff Site Reliability Engineer to join our SRE Squad. This is a technical leadership role for someone who can set the direction of our cloud infrastructure strategy while still being deeply hands-on. Our team is responsible for governance and observability of the Oura AWS infrastructure. We combine the power of the ring and the app with backend services and integrations to provide a data-rich and secure platform. Our APIs power most Oura apps, services, and machine learning components. Good reliability and scalability of the Cloud platform provides the technical foundation for our growth.
As a Staff Engineer, you will operate with ownership that spans multiple teams and systems, driving high-impact solutions, setting technical direction, and raising the bar for engineering excellence across the organization. You will be the go-to technical leader for our most complex infrastructure challenges.
This is a remote US role. We have offices in San Francisco and San Diego for those who prefer hybrid or office settings. Oura employees in other major cities (like Boston and New York) occasionally gather informally at local co-working locations.
What You’ll Do
- Technical Strategy & Architecture: Set the technical direction for Oura’s AWS infrastructure and cloud platform. Define and drive the long-term architecture for reliability, scalability, and cost efficiency across all production systems.
- Infrastructure as Code Leadership: Own and evolve Oura’s infrastructure-as-code platform, establishing standards and patterns that teams across the organization adopt. Lead migrations of services onto shared best practices.
- Observability & Fault Tolerance: Architect and implement organization-wide observability, monitoring, and alerting strategies. Design fault-tolerant systems that handle user demand peaks and degrade gracefully under failure conditions.
- Cross-Team Project Leadership: Plan, scope, and execute complex, multi-team infrastructure initiatives. Lead and coordinate rollouts and phased releases of major platform changes, including cross-team migrations.
- Deployment & Release Engineering: Own the evolution of deployment pipelines and dependency management to ensure fast, robust, and safe testing and release of code across the engineering organization.
- Operational Excellence: Set the standard for operational excellence across the engineering org. Define and maintain SLAs, lead incident response for the most complex production issues, and drive a culture of reliability and continuous improvement.
- Security & Compliance: Ensure that our platform adheres to the latest security and compliance regulations. Advocate for privacy-by-design principles across all infrastructure decisions.
- Mentorship & Culture: Identify growth opportunities and coach engineers across teams to become stronger infrastructure practitioners and leaders. Share knowledge via documentation, tech talks, and design reviews. Influence engineering culture and build a culture of recognition.
- On-Call Leadership: Take part in and improve on-call processes. Lead troubleshooting of the most complex cross-system production issues and effectively manage crisis situations.
Requirements
We would love to consider you for this role if you are:
- A seasoned infrastructure leader: You have 8+ years of backend development and infrastructure experience, with a track record of leading complex, cross-team technical initiatives to successful delivery.
- An architectural thinker: You have architected and built data-intensive distributed systems in production environments at scale. You know when to apply the right architectural patterns and can make pragmatic tradeoffs between short-term goals and long-term technical investment.
- A technical force multiplier: You solve technical problems that few others can and enable your teams to tackle the hardest challenges in the domain. You are a role model for engineering excellence and set standards on system designs and coding practices.
- Deep in AWS: You have strong experience running, monitoring, and debugging production systems at scale on AWS. You are fluent with key AWS services like EKS, RDS, S3, SQS, Kinesis, Lambda, and DynamoDB, and can make informed decisions about service selection and architecture.
- A Kubernetes expert: You have extensive experience running and orchestrating containers with EKS or similar platforms. You can design and optimize Kubernetes configurations for reliability, security, and cost efficiency at scale.
- A systems-level problem solver: You have experience building production systems on serverless architectures, designing robust deployment pipelines (experience with GitHub Actions is a bonus), and operating complex infrastructure with a mindset of operational excellence and cost efficiency.
- A strong communicator: You can clearly explain complex technical problems with data and analysis to both engineering and cross-functional audiences. You are frequently sought out by product managers and engineering leaders to help shape technical direction.
- A leader and mentor: You actively drive alignment across squads and missions, mediate technical disagreements, and coach engineers to become better leaders. You thrive in ambiguity and help teams navigate complex, undefined problems.
Bonus Points
- Experience in healthcare, wearable technology, or supporting large enterprise customers.
- Strong experience with database management and data pipeline optimization.
- Solid programming skills in languages such as Python, Go, or JavaScript/TypeScript.
- Experience defining and driving SLO/SLI frameworks across an organization.
- Track record of contributing to or leading open-source infrastructure projects.
Benefits
At Oura, we care about you and your well-being. Everyone here at Oura has a ring of their own and we are continually looking to improve employee health.
What we offer:
- Competitive salary and equity packages
- Health, dental, vision insurance, and mental health resources
- An Oura Ring of your own plus employee discounts for friends & family
- 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off
- Paid sick leave and parental leave
Oura takes a market-based approach to pay, which may vary depending on your location. US locations are categorized into tiers based on a cost of labor index for that geographic area. While most offers will be closer to the starting range, successful candidates’ pay will be determined based on job-related skills, experience, qualifications, work location, internal peer equity, and market conditions. These ranges may be modified in the future.
- Region 1: $198,050-$233,000
- Region 2: $180,200-$212,000
- Region 3: $169,150-$228,850
A recruiter can determine your zones/tiers based on your US location.
We are not considering candidates residing in the following states: Alaska (AK), Delaware (DE), Iowa (IA), Mississippi (MS), Missouri (MO), Nebraska (NE), South Dakota (SD), Vermont (VT), West Virginia (WV), and Wisconsin (WI).
Oura is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals seeking employment at Oura are considered without regard to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. We will not tolerate discrimination or harassment based on any of these characteristics.
We will work to ensure individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Disclaimer: Beware of fake job offers!
We’ve been alerted to scammers posing as ŌURA recruiters, especially for remote roles. Please note:
- Our jobs are listed only on the ŌURA Careers page and trusted job boards.
- We will never ask for personal information like ID or payment for equipment upfront.
- Official offers are sent through Docusign after a verbal offer, not via text or email.
Stay cautious and protect your personal details.
To all recruitment agencies: Oura does not accept agency resumes. Please do not forward resumes to our jobs alias, Oura employees, or any other organization's location. Oura is not responsible for any fees related to unsolicited resumes.
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