Sr Systems Engineer - Edge SRE (Virtual-Remote)

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Posted 12 days ago United States Salary undisclosed
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Job Description

POSITION PURPOSE
The Home Depot is able to offer virtual employment of this position in the following states: AL, AK, AS, AZ, AR, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MH, MD, MA, MI, MN, MS, MO, MT, NE, NH, NJ, NM, NY, NC, ND, MP, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY

The Senior Systems Engineer - Site Reliability, will be supporting the Technology Enablement team responsible for modernizing The Home Depot's edge, cloud and on-prem proxy & distributed service mesh infrastructure. The products we build help our development community seamlessly and securely connect the services that run systems spanning all Home Depot organizations and locations. Qualified candidates are expected to be experienced in the Site Reliability Engineering discipline and driven by a passion for building distributed, fault tolerant, efficient systems.

The Senior Systems SRE will be part of a team responsible for defining SLOs, deployment or task automation, developing tools for monitoring and alerting, and infrastructure and community support for our edge platforms. They are comfortable in a range of activities from architecting infrastructure, optimizing systems and networks, production support, and managing incidents.


MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES
10% - Planning & Analysis:
  • Researches and analyzes business trends and behavioral data to identify opportunities for improvements and new initiatives
  • Drives the evaluation, development, and recommendation of specific technology products and platforms to provide cost-effective solutions that meet business and technology requirements
  • Researches and designs best fit infrastructure, network, database, and security architectures for products
  • Proactively creates and maintains tools for monitoring and support
  • Participates in project planning and reporting across multiple efforts
30% - Delivery & Execution:
  • Drives configuration, debugging, and support for infrastructure
  • Drives field and corporate roll-outs of technology
  • Drives the stand up of necessary system software, hardware, and equipment (physical or virtual) to meet changing infrastructure needs
50% - Support & Enablement:
  • Collaborates with product and project teams to understand needs and enable them with infrastructure
  • Supports technology architecture design review efforts for project and product teams
  • Leverages tooling and custom applications to monitor the operational status of applications, infrastructure, networks, databases, and security; optimizes and tunes performance as appropriate
  • Drives root cause analysis, debugging, support, and post-mortem analysis for security incidents and service interruptions
  • Maintains, upgrades, and supports existing systems and infrastructure to ensure operational stability
  • Opens and manages vendor problem tickets to resolution
  • Drives the production of in-house documentation around solutions
  • Monitors tools and proactively helps teams struggling with systems issues
  • Provides application support for software running in production
  • Creates scripts and tools that drive automation and enable product teams and end users to move towards self service
10% - Learning:
  • Keeps abreast of innovations and industry trends as well as changes to internal systems and determines how they impacts tools, training, and support necessary to keep systems up, running, and secure
  • Participates in and contributes to learning activities around modern systems engineering core practices (communities of practice)
  • Proactively views articles, tutorials, and videos to learn about new technologies and best practices being used within other technology organizations
NATURE AND SCOPE
Typically reports to the Systems Engineer Manager or Sr. Manager.

ENVIRONMENTAL JOB REQUIREMENTS
Environment:
Located in a comfortable indoor area. Any unpleasant condition would be infrequent and unobjectionable.

Travel:
Typically requires overnight travel less than 10% of the time.
MINIMUM QUALIFICATIONS
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.

Additional Minimum Qualifications:
Must be legally permitted to work in the United States

Education Required:
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent in a field of study related to the job.

Years of Relevant Work Experience:
1 years

Physical Requirements:
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions, there may be a need to move or lift light articles.

Preferred Qualifications: 3-5 years of relevant work experience in any combination of the following:
  • Professional experience in Infrastructure Engineering, Network Engineering, and interest in the growth in other disciplines
  • Proficiency in working as part of a collaborative, cross-functional, modern engineering team
  • Proficiency in infrastructure, network, database, or security troubleshooting and remediation; experience with at least one other
  • Proficiency in installing and upgrading applications or databases and performing system maintenance
  • Experience with networking, system and hardware design and architecture, DBMS concepts, SQL programming, and client server concepts
  • Proficiency with debuggers, runtime analysis, library systems, compiled programming, and software update tools
  • Experience with service proxy or distributed service mesh environments
  • Experience with programming languages, preferably Golang
  • Experience with disaster recovery planning and engineering
  • Proficiency in Linux/Unix based virtual environments, and containers
  • Proficiency with scripting, preferably Python or shell
  • Proficiency working with cloud platforms, preferably GCP
  • Proficiency in supporting a 24x7 retail operation
Knowledge, Skills, Abilities, and Competencies:
  • Action-Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
  • Collaborates: Building partnerships and working collaboratively with others to meet shared objectives
  • Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
  • Cultivates Innovation: Creating new and better ways for the organization to be successful
  • Drives Results: Consistently achieving results, even under tough circumstances
  • Global Perspective: Taking a broad view when approaching issues; using a global lens
  • Interpersonal Savvy: Relating openly and comfortably with diverse groups of people
  • Manages Ambiguity: Operating effectively, even when things are not certain or the way forward is not clear
  • Nimble Learning: Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder
  • Self-Development: Actively seeing new ways to grow and be challenged using both formal and informal development channels
  • Situational Adaptability: Adapting approach and demeanor in real-time
Pay Rate: -