Job Description
Maximus is seeking a Senior Network Engineer to join our team in support of our Internal Revenue Service (IRS) client. This role will maintain efficient functional systems, network, and communication connectivity for all users, keeping current on new developments for all assigned areas, including continually performing feasibility studies on how new products and technology would fit into the existing system/WAN/LAN/DMZ infrastructures and developing implementation plans for the changes and upgrades.
This position is primarily remote, but likely require being on site at least one day a week at the IRS facility in Ogden Utah. Candidates must be local. There is a possibility for limited travel.
Primary Responsibilities:
Perform a wide variety of evaluation, maintenance, troubleshooting and training tasks to ensure the LAN and WAN network performance meets company and user satisfaction
Responsible for watching and responding to corresponding alerts both visual and digital in a timely fashion and engaging additional resources as necessary to resolve any corresponding issues
Maintain multi-site network operations and software applications, operating systems and regular maintenance with both private and public facilities
Manage assigned delivery services in accordance with established objectives and run books
Respond to inquiries from staff, administrators, service providers, site personnel and outside vendors and etc. to provide technical assistance and support
Administer the related enterprise systems and servers to ensure availability of services to authorized users
Troubleshoot malfunctions of enterprise hardware and software applications, telephones and security systems to resolve operational issues and restore services
Troubleshoot additional infrastructure components to include: server hardware, server OS (Windows or Open Source), load balancing, clustering, MS Exchange, MS SharePoint, virtualization, backup and recovery solutions, monitoring solutions, patching solutions and ITSM
Document issues and incidents for later use in a KB
Manage and maintain the infrastructure tool sets, including standard alerting, monitoring, and management tools
Provide mentoring leadership to other colleagues and peers as needed
Ensure the integration of IT programs and services
Develop solutions to integration and interoperability issues
Design, develop, implement and manage IT network services that meet current and future business requirements, and apply or extend, enhance, or optimize the existing architecture
Communicate complex technical requirements to non-technical personnel
Prepare and present briefings to senior management officials on complex/interdependent issues
Lead IT data management projects from design to support; evaluating the effectiveness of installed systems and services; and providing advice on and devising solutions to a wide range of IT issues
Conduct cost-benefit analyses and total cost of ownership and capacity studies
Establish complex routing schema and security practices
Develop Firewall policies and effectiveness; develop traffic shaping and load balancing to ensure optimal performance
Develop contingency, recovery plans, and optimization strategies
Provide intranet, Internet, and extranet gateways
Coordinate other actions to ensure the implementation of networks that support mission requirements
Analyze, plan, test, implement and maintain WAN/LAN communications network components and systems with a focus on external connectivity in a DMZ environment
Design, implement, support, monitor, and administer the enterprise network infrastructure including hardware and software which provides external connectivity (e.g., Ethernet, Cisco Routers and Switches, SNMP, firewalls, load balancers, IPSec VPN tunnel creation, network management applications suites and Out-of-band Technologies)
Configure and troubleshoot network and firewall equipment and issues, and take appropriate steps to resolve faults as quickly as possible on a proactive basis; when outages or network performance problems occur, this position will determine and document the root cause of the outage, and take appropriate steps to resolve the problem
Manage the configuration aspects of network devices such as configuration file management, inventory management, software management and network documentation and diagrams
Monitor and measure various aspects of performance so that overall performance can be maintained at an acceptable level
Collect, monitor, and analyze usage information of network resources to support proactive utilization and capacity management and future planning
Adhere to scheduled and unscheduled (outage support) non-core hours
Assist with Cloud solutions, design and upgrades
This position is primarily remote, but likely require being on site at least one day a week at the IRS facility in Ogden Utah. Candidates must be local. There is a possibility for limited travel.
Primary Responsibilities:
Perform a wide variety of evaluation, maintenance, troubleshooting and training tasks to ensure the LAN and WAN network performance meets company and user satisfaction
Responsible for watching and responding to corresponding alerts both visual and digital in a timely fashion and engaging additional resources as necessary to resolve any corresponding issues
Maintain multi-site network operations and software applications, operating systems and regular maintenance with both private and public facilities
Manage assigned delivery services in accordance with established objectives and run books
Respond to inquiries from staff, administrators, service providers, site personnel and outside vendors and etc. to provide technical assistance and support
Administer the related enterprise systems and servers to ensure availability of services to authorized users
Troubleshoot malfunctions of enterprise hardware and software applications, telephones and security systems to resolve operational issues and restore services
Troubleshoot additional infrastructure components to include: server hardware, server OS (Windows or Open Source), load balancing, clustering, MS Exchange, MS SharePoint, virtualization, backup and recovery solutions, monitoring solutions, patching solutions and ITSM
Document issues and incidents for later use in a KB
Manage and maintain the infrastructure tool sets, including standard alerting, monitoring, and management tools
Provide mentoring leadership to other colleagues and peers as needed
Ensure the integration of IT programs and services
Develop solutions to integration and interoperability issues
Design, develop, implement and manage IT network services that meet current and future business requirements, and apply or extend, enhance, or optimize the existing architecture
Communicate complex technical requirements to non-technical personnel
Prepare and present briefings to senior management officials on complex/interdependent issues
Lead IT data management projects from design to support; evaluating the effectiveness of installed systems and services; and providing advice on and devising solutions to a wide range of IT issues
Conduct cost-benefit analyses and total cost of ownership and capacity studies
Establish complex routing schema and security practices
Develop Firewall policies and effectiveness; develop traffic shaping and load balancing to ensure optimal performance
Develop contingency, recovery plans, and optimization strategies
Provide intranet, Internet, and extranet gateways
Coordinate other actions to ensure the implementation of networks that support mission requirements
Analyze, plan, test, implement and maintain WAN/LAN communications network components and systems with a focus on external connectivity in a DMZ environment
Design, implement, support, monitor, and administer the enterprise network infrastructure including hardware and software which provides external connectivity (e.g., Ethernet, Cisco Routers and Switches, SNMP, firewalls, load balancers, IPSec VPN tunnel creation, network management applications suites and Out-of-band Technologies)
Configure and troubleshoot network and firewall equipment and issues, and take appropriate steps to resolve faults as quickly as possible on a proactive basis; when outages or network performance problems occur, this position will determine and document the root cause of the outage, and take appropriate steps to resolve the problem
Manage the configuration aspects of network devices such as configuration file management, inventory management, software management and network documentation and diagrams
Monitor and measure various aspects of performance so that overall performance can be maintained at an acceptable level
Collect, monitor, and analyze usage information of network resources to support proactive utilization and capacity management and future planning
Adhere to scheduled and unscheduled (outage support) non-core hours
Assist with Cloud solutions, design and upgrades
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