Sprout Mortgage is looking for Sr. Mortgage Loan Processors who will provide a second-to-none experience by proactively communicating the status of loan files, never missing a close date, and exceeding expectations on deliverables. We have reinvented our platform and implemented innovative technology and products that drive our core business! Sprout offers competitive pay, excellent benefits, and the ability to work from home! Investing in our employees is a key pillar of building the future of this company. Join our strong-growing team and start your journey with us!
Serve as a primary contact to borrowers, loan officers & third-party service providers throughout the loan process.
Conduct daily review of the active pipeline and identify appropriate client follow-up actions.
Deliver rapid responses to loan status inquiries including Underwriting, Processing, and Funding inquiries.
Review all documents prior to submitting them to underwriting to ensure conditions are met.
Organize, index, and evaluate imaged documents via Encompass.
Work closely with the underwriter and funding team to move loans through the process and successfully close loans on target dates.
Proactively communicate the status of loans with Customers, loan officers, Underwriters, and Funders.
Adhere to all applicable policies and procedures, governing regulations, including compliance.
Identify and resolve issues and escalate to management as appropriate.
Additional related duties may be assigned, as required.
Minimum of 4 years of recent processing experience.
Non-QM is a plus!
Experience processing purchase loans required.
Exceptional organization skills, ability to manage 30+loan pipeline and meet product-specific turn time and SLA requirements.
Superior Internal and external customer service skills with the ability to communicate in a professional manner in both verbal and written form.
Ability to multitask in a fast-paced environment without compromising quality.
Ability to identify potential hurdles and proactively address them to ensure closing dates are met.
Ability to work independently, stay focused, and outperform expected minimum requirements.
This position is temporarily remote due to COVID.
Sprout Mortgage LLC is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to age, race, color, religion, gender, sexual orientation, national origin, or their status as a protected veteran or an individual with disabilities. Local applicants encouraged to apply. Employment contingent upon successful completion of background investigation. Smoke-free workplace. Drug-free work environment.
Excellent benefits package including medical, dental, vision and 401(k). All resumes are held in confidence. Only candidates whose profiles closely match requirements will be contacted during this search.
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