Sr. Key Account Manager, Department of Justice, Department of State and US Congress (East Coast, Remote)

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Posted a day ago United States Salary undisclosed
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Job Description

Position SummaryFor decades, Samsung has been leading the charge on innovation. We see beauty in achieving excellence and our passion for change fuels our discoveries, inventions, and breakthrough technology. We believe that technology can, and should, make the world a better place, so we create new possibilities for people everywhere, push the limits of what's possible, and constantly innovate. At Samsung Electronics America, we take pride in the creativity and diversity of our talented people - they are at the forefront of everything we do. Their skillset and mindset drive our continued success. Only the resilient and resourceful thrive in the daily dose of unexpected at Samsung. We unapologetically push to achieve unforeseen potential in everything we do, both within the workplace and at home. We fearlessly face challenges head-on, conquer the unconquerable, and are comfortable living in the uncomfortable zone. Together we make the impossible possible. Because at Samsung, we Own the Unknown.Are you ready to #OwnTheUnknown? Join us.If you have ambitions to be a part of building a Best in Class organization, the Samsung Mobile B2B Group is the place to be. Samsung Mobile B2B offers a combination of enterprise offerings across our mobile product portfolio. We continue to grow our mobile portfolio by providing the most innovative offerings in the market, and our dedication to market disruption makes this the destination company for the world's top talent.Federal Government Portfolio, and sales mission areas as assigned. This may include driving competitive switch and individual to corporate sales actions.Role and ResponsibilitiesIncrease Samsung's market share and revenue in assigned accounts quarterly and annually.Directly establishing and maintaining relationships with government end customers/users/decision makers and influencers - mobility operations to agency C-level (CIO, CTO, CISO).Gather requirements, identify viable solutions, overcome barriers, educate decision makers and their teams, and build effective internal and external (partner) teams such that Samsung solutions are the preferred technologies in response to customer requirements and enable Samsung to scale.Implementing enterprise (mobile device managed solutions) and special purpose solutions leveraging unique capabilities of Samsung hardware and software as well working with third party partner solutions.Leveraging experience,knowledge and building relationships with major mobile/cellular channel partners (carriers, system integrators, resellers, distributors)Segmenting accounts based on budgets, requirements and prioritizing business objectivesIdentify, specify and lead sales enablement activities required to support your accountsDeveloping holistic account and agency campaigns resulting in measurable market share growthDeveloping and executing key account strategies and customer-oriented sales plans; executing call plans from C-level to the system administrator and mobility program management team customer levels; engaging government and defense program managers and decision makers and influencersProgrammatically manage account(s) - Orchestrate communications, sales promotion development, and training as required to stimulate awareness and facilitate the sale of Samsung's Hardware, Solutions and ServicesCreatingaccount plans through visual tools (PowerPoint etc) and presenting to internal/external leadershipPerforming long range planning (1 to 3 years) to drive revenue growth by increasing product placement, driving customer satisfaction and overall market share growth against assigned sales targetsEstablishing high-level, as well as tactical, relationships with colleagues supporting key accounts, technical sales, marketing and product management teamsManaging cross-functional teams towards the launch and promotion of new solutions.Responding to Customer's (internal / external) complex technical problems, requirements and non-standard requests.Mobilizing internal and external resources in response to customer requirements necessary to drive growth and solutions.Understanding and navigating Samsung's global infrastructure and bringing appropriate resources to bear in support of customers.Contributions of key accounts and all associated projects aligned with that accountMaintaining working knowledge of Samsung Mobile Hardware and Software and the Android operating system including Android for Enterprise.Requirements: Bachelor's Degree and 6+ years of Federal Government technical sales or sales engineering experience is requiredDirect experience with one or more of the Federal Government account segments, demonstrated expertise and experience with enterprise mobility - mobile device managed Android devices.Demonstrated expertise and experience with purpose specific Federal Government solutions/projects which leverage Android mobility.3-5 years outside sales experience selling into Federal Government customers; specifically, [technical] sales experience with Mobility/IT products (eg., Hardware, security software, hand held mobile products, wearables)Familiarity with US Federal Contracts or the application in response to annual sales growthKnowledge of, ability to research federal government and/or department of defense budgets for IT and mobility and key programs and agencies requiring mobility solutionsUnderstanding of principles of program and project management preferredDemonstrated success developing and executing strategic account plans, short term and long term forecasts, Risk Assessment and SWOT AnalysisExperience collecting requirements, then shaping and delivering applicable technical solution(s) in response to business and/or mission needsProven track record as account manager with sustained minimum revenues $10M+ annuallyExperience with large Enterprise (Fortune 500) sell-in and sell-thruMust possess a strong knowledge of industry products and market intelligenceExcellent organizational and planning skillsMust be able to work independently as well as with existing direct and indirect sales teamHigh level understanding of IT project management principles and hardware/software technology/system integration preferredStrong verbal and written communication skills; able to articulate and tailor"Samsung Solutions"Strong analytical skills - Ability to analyze data and provide recommendations that drive strategic account/business plan development and action.Ability to travel to meet Customers or in support of Industry Events(up to 75% of the time)The ability to move and transport equipment (under 75lbs) is requiredExperience and knowledge of working with the Salesforce (CRM) platformMicrosoft Office skills - PowerPoint, Word and Excel skills are a must. Must be able to develop detailed PowerPoint presentations that tell a story; advanced Word & Excel use)Physical/Mental Demands and Working Conditions: The position requires the ability to perform the essential duties and responsibilities in the following environment:Work is generally performed in an office environment.Operate a computer keyboard and view a video display terminal 50% of work time, including prolonged periods of time.The movement and transportation of equipment, most of the time under 25 pounds.Performs work under time schedules and stresses which are normally periodic or cyclical, including time sensitive job stress, fatigue, unpaid over-time, intellectual challenge, constant technical data feedback, language barriers, and business management stress.Machines, tools, equipment, and work aids representative and commonly associated with PCs, printers, and office work areas.Frequently works additional hours beyond normal schedule.Under very little direct supervision with a high level of responsibility to apply general policies and guidelines where decisions are seldom monitored and consequences of decisions adversely affect operating results and management decisions. Complete access to confidential company data where disclosure may jeopardize the company's competitive position.#LI-PM1Skills and Qualifications* Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.