Spanish Speaking Video Streaming Support - Remote in Greece

 Published 3 months ago
    
 Greece
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Become a part of the passionate team at Patrique Mercier Recruitment ES as a Spanish Speaking Video Streaming Support Specialist, working remotely from Greece! This role provides an exciting opportunity to make a difference in the rapidly expanding video streaming industry by using your language skills to assist customers.

In this position, you will provide exceptional support to Spanish-speaking users, addressing their inquiries and resolving any technical issues they experience with our streaming platform. Your dedication to customer service will be vital in ensuring a seamless user experience. If you're enthusiastic about technology and enjoy helping others, we encourage you to apply!


Your Responsibilities

  • Provide high-quality support to Spanish-speaking users through various communication channels.
  • Troubleshoot and resolve technical issues related to video streaming services.
  • Help users effectively navigate the platform and access their desired content.
  • Document customer interactions and track recurring issues for continuous improvement.
  • Collaborate with the support team to enhance overall customer satisfaction.

Requirements

  • Fluency in Spanish is essential.
  • Strong problem-solving skills and technical aptitude.
  • Experience in customer support or similar roles is preferred.
  • Excellent verbal and written communication skills.
  • Ability to work efficiently in a remote environment.
  • Proficiency in English for effective communication with the team.
  • Genuine interest in video streaming and the entertainment industry!

Benefits

  • ·         Private Health Insurance
  • ·         Training & Development
  • ·         Performance Bonus
  • ·         2 Extra Salaries Per Year Fully Paid Training
  • ·         Fully Paid Relocation Package ( flight, transfer and hotel )
  • ·         Free Greek Lessons, discounts and other perks

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