Become a part of the passionate team at Patrique Mercier Recruitment ES as a Spanish Speaking Video Streaming Support Specialist, working remotely from Greece! This role provides an exciting opportunity to make a difference in the rapidly expanding video streaming industry by using your language skills to assist customers.
In this position, you will provide exceptional support to Spanish-speaking users, addressing their inquiries and resolving any technical issues they experience with our streaming platform. Your dedication to customer service will be vital in ensuring a seamless user experience. If you're enthusiastic about technology and enjoy helping others, we encourage you to apply!
Your Responsibilities
- Provide high-quality support to Spanish-speaking users through various communication channels.
- Troubleshoot and resolve technical issues related to video streaming services.
- Help users effectively navigate the platform and access their desired content.
- Document customer interactions and track recurring issues for continuous improvement.
- Collaborate with the support team to enhance overall customer satisfaction.
Requirements
- Fluency in Spanish is essential.
- Strong problem-solving skills and technical aptitude.
- Experience in customer support or similar roles is preferred.
- Excellent verbal and written communication skills.
- Ability to work efficiently in a remote environment.
- Proficiency in English for effective communication with the team.
- Genuine interest in video streaming and the entertainment industry!
Benefits
- · Private Health Insurance
- · Training & Development
- · Performance Bonus
- · 2 Extra Salaries Per Year Fully Paid Training
- · Fully Paid Relocation Package ( flight, transfer and hotel )
- · Free Greek Lessons, discounts and other perks