Spanish Speaking Customer Support Representative - Remote in Greece

 Published 3 months ago
    
 Greece
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Patrique Mercier Recruitment FR is excited to announce an opportunity for a Spanish Speaking Customer Support Representative to join our team in a fully remote capacity from Greece. This role is ideal for individuals who are dedicated to providing outstanding customer service and are looking to support Spanish-speaking clients from anywhere in the country.


Responsibilities

  • Provide top-notch customer support to Spanish-speaking clients through phone, email, and chat platforms.
  • Assist customers with inquiries related to products, services, and account management.
  • Troubleshoot issues and resolve customer complaints effectively to improve satisfaction.
  • Accurately document all customer interactions in the CRM system to ensure proper follow-up and reporting.
  • Work collaboratively with remote team members to maintain high service standards.
  • Identify potential service improvements and contribute to best practices development.
  • Keep abreast of company products and services to give accurate information to clients.

Requirements

  • Fluent in Spanish and English, both written and spoken.
  • Experience in customer service or a service-related role is advantageous.
  • Exceptional communication and interpersonal skills.
  • Strong problem-solving capability with a customer-first approach.
  • Able to handle multiple priorities effectively and work well under pressure.
  • Familiarity with CRM systems and basic computer skills.
  • Enthusiastic and positive attitude, dedicated to providing excellent service.

Benefits

  •   Private Health Insurance 
  • Training & Development 
  •  Performance Bonus  
  • 2 Extra Salaries Per Year Fully Paid Training  
  • Fully Paid Relocation Package ( flight, transfer and hotel )   
  • Free Greek Lessons, discounts and other perks

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