Spanish Speaking Customer Support Representative Luxury Jewelry Remote in Greece

 Published 3 months ago
    
 Greece
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Patrique Mercier Recruitment is seeking a Spanish Speaking Customer Support Representative specializing in Luxury Jewelry to join our remote team in Greece. In this unique position, you will provide exceptional customer service to our Spanish-speaking clientele, guiding them through their luxury jewelry purchases and addressing their inquiries with expertise and care. If you have a passion for luxury products, excellent communication skills, and a commitment to customer satisfaction, we would love to hear from you!


Responsibilities

  • Assist Spanish-speaking customers with inquiries regarding luxury jewelry, including product details, order status, and general customer service.
  • Provide personalized support and recommendations to enhance the customer experience.
  • Troubleshoot and resolve customer issues effectively while maintaining a high level of service.
  • Document all customer interactions accurately in the CRM system.
  • Collaborate with team members and luxury brand partners to ensure customer expectations are met.
  • Stay knowledgeable about the latest trends in luxury jewelry and the brand's specific offerings to provide informed support.

Requirements

  • Fluency in Spanish and English; proficiency in additional languages is a plus.
  • A background in customer support, preferably in luxury retail or jewelry.
  • Exceptional communication skills with a strong focus on customer care.
  • Ability to demonstrate empathy and professionalism in every customer interaction.
  • Familiarity with CRM systems and a good command of standard office software.
  • Self-discipline and motivation to work independently in a remote environment.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

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