Spanish Speaking Customer Support for Fitness Technology - Remote in Greece

 Published 3 months ago
    
 Greece
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Patrique Mercier Recruitment FR is committed to connecting skilled professionals with exciting career opportunities. We are currently in search of a Spanish Speaking Customer Support Representative for Fitness Technology, offering a remote position in Greece. This role is ideal for individuals who are passionate about fitness and technology, and who enjoy providing exceptional service to users of fitness products.


Responsibilities

  • Offer excellent customer support to Spanish-speaking clients regarding fitness technology products via phone, email, and chat.
  • Assist customers with inquiries related to product usage, troubleshooting, and account management.
  • Guide users on best practices for utilizing fitness devices and applications effectively.
  • Document customer interactions accurately to improve service delivery and address recurring issues.
  • Work closely with technical teams to resolve more complex customer concerns swiftly.
  • Stay informed about product features, updates, and industry trends to provide insightful support.
  • Gather and relay customer feedback to support ongoing product and service improvements.

Requirements

  • Fluency in Spanish and English, both written and spoken.
  • Experience in customer service, particularly in the technology or fitness industry is preferred.
  • Genuine interest in fitness technology, with the ability to communicate complex information simply and clearly.
  • Excellent communication skills with a strong focus on customer satisfaction.
  • Proficient in customer support software and standard office applications.
  • Strong problem-solving skills and a proactive approach to customer issues.
  • Flexibility to work varied shifts, including weekends as required.

Benefits

  •   Private Health Insurance 
  • Training & Development 
  •  Performance Bonus  
  • 2 Extra Salaries Per Year Fully Paid Training  
  • Fully Paid Relocation Package ( flight, transfer and hotel )   
  • Free Greek Lessons, discounts and other perks

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