Spanish Speaking Customer Service for International Airline - Remote in Greece

 Published 3 months ago
    
 Greece
Apply Now Please mention DailyRemote when applying

Disclaimer: Before you apply, please make sure the job is legit.

Attempting to apply for jobs might take you off this site to a different website not owned by us. Any consequence as a result for attempting to apply for jobs is strictly at your own risk and we assume no liability.

Patrique Mercier Recruitment FR is excited to offer a remote position for a Spanish Speaking Customer Service Representative for an International Airline. This role allows you to work from the comfort of your home in Greece while assisting travelers globally. If you have a passion for travel and exceptional customer service skills, this role is an excellent opportunity for you.


Responsibilities

  • Provide outstanding customer service to Spanish-speaking customers via phone, email, and chat.
  • Assist with booking inquiries, changes to itineraries, cancellations, and general travel questions.
  • Support customers by providing accurate information regarding flight statuses, policies, and procedures.
  • Handle and resolve customer complaints with professionalism and efficiency.
  • Work closely with various departments to ensure smooth travel experiences for customers.
  • Maintain accurate records of customer interactions and document all relevant information.
  • Stay updated on airline promotions, policies, and services to provide informed assistance.

Requirements

  • Fluency in Spanish and English, both written and spoken.
  • Previous experience in customer service, preferably in the travel or airline sector.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and a positive, can-do attitude.
  • Proficiency in customer service software, CRM systems, and Microsoft Office applications.
  • Detail-oriented with strong organizational and multitasking skills.
  • Ability to work independently in a remote environment while managing time effectively.

Benefits

  •   Private Health Insurance 
  • Training & Development 
  •  Performance Bonus  
  • 2 Extra Salaries Per Year Fully Paid Training  
  • Fully Paid Relocation Package ( flight, transfer and hotel )   
  • Free Greek Lessons, discounts and other perks

Ace Your Job Interview

Read our advice on how to answer the most common interview questions.