Patrique Mercier Recruitment is excited to offer a fantastic opportunity for a Spanish Speaking Customer Service Representative in the Financial Sector, with the flexibility to work remotely from Greece. In this key role, you will provide top-tier support to Spanish-speaking clients, helping them navigate inquiries related to various financial products and services. Your commitment to delivering exceptional customer service will greatly enhance the client experience and foster long-lasting relationships. If you are passionate about finance and customer service, we want to hear from you!
Responsibilities
- Provide outstanding customer service to Spanish-speaking clients regarding financial services and products.
- Handle inquiries, troubleshoot issues, and effectively process transactions.
- Maintain accurate records of customer interactions in the CRM system.
- Collaborate with various teams to ensure seamless client service and issue resolution.
- Stay up to date with financial trends and product information to assist customers proficiently.
- Build and maintain relationships with clients to promote satisfaction and loyalty.
Requirements
- Fluency in Spanish and English; knowledge of additional languages is a plus.
- Experience in customer service, particularly in the financial sector, is preferred.
- Excellent communication and problem-solving skills.
- Familiarity with CRM systems and basic computer applications.
- Detail-oriented with strong organizational skills.
- Ability to work independently and thrive in a remote working environment.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Many Extras