Spanish Speaking Customer Service Financial Sector - Remote in Greece

 Published 3 months ago
    
 Greece
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Patrique Mercier Recruitment FR is excited to present a remote opportunity for a Spanish Speaking Customer Service Representative in the Financial Sector. This role allows you to work from anywhere in Greece while providing essential support to Spanish-speaking clients navigating financial services and products, assuring them of a seamless experience.


Responsibilities

  • Deliver high-quality customer service to Spanish-speaking clients via phone, email, and chat.
  • Assist customers with inquiries related to financial products, services, and transactions.
  • Provide support in account management, including changes, updates, and problem resolution.
  • Educate clients on product features and assist them in making informed financial decisions.
  • Document all client interactions accurately to maintain comprehensive service records.
  • Collaborate with different teams to resolve complex client issues effectively.
  • Stay informed about industry trends, regulatory updates, and company offerings to provide accurate information to clients.

Requirements

  • Fluency in Spanish and English (both written and spoken).
  • Experience in customer service or financial services is highly desirable.
  • Strong communication and problem-solving skills.
  • Ability to work independently in a remote setting while managing time effectively.
  • Proficiency in customer service software and Microsoft Office applications.
  • Detail-oriented with excellent organizational skills.
  • Ability to handle sensitive information with confidentiality and professionalism.

Benefits

  •   Private Health Insurance 
  • Training & Development 
  •  Performance Bonus  
  • 2 Extra Salaries Per Year Fully Paid Training  
  • Fully Paid Relocation Package ( flight, transfer and hotel )   
  • Free Greek Lessons, discounts and other perks

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