Patrique Mercier Recruitment ES is excited to announce a fantastic opportunity for Spanish-speaking professionals to join a customer service team in the financial sector, all while enjoying the flexibility of remote work from Greece. If you're dedicated to providing top-notch customer service and are looking for a dynamic role where you can engage with clients and help them with their financial inquiries, this is the position for you! Collaborate with a diverse team and contribute to enhancing customer satisfaction in the financial industry, all while enjoying the beautiful surroundings of Greece.
Your Responsibilities
- Deliver exceptional customer support to Spanish-speaking clients in the financial sector through various communication channels.
- Resolve inquiries efficiently, providing solutions and assistance regarding financial products and services.
- Ensure a professional and friendly demeanor in all customer interactions.
- Accurately document customer interactions and maintain detailed records in the CRM system.
- Work collaboratively with team members to meet service goals and improve customer satisfaction.
- Participate in ongoing training sessions to enhance your skills and product knowledge.
Requirements
- Fluency in Spanish (both written and spoken) is essential.
- Strong communication skills and a customer-oriented attitude.
- Previous experience in customer service, preferably in the financial sector.
- Ability to thrive in a remote work environment and demonstrate self-discipline.
- Excellent problem-solving skills and attention to detail.
- Comfortable with technology and customer management systems.
- Willingness to work remotely from Greece and engage with a multicultural team.
- In possession of EU passport
Benefits
- · Private Health Insurance
- · Training & Development
- · Performance Bonus
- · 2 Extra Salaries Per Year Fully Paid Training
- . Above Average Greek Salary
- · Fully Paid Relocation Package ( flight, transfer and hotel )
- · Free Greek Lessons, discounts and other perks