Spanish Speaking Customer Advisor for iGaming - Remote in Greece

 Published 3 months ago
    
 Greece
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Patrique Mercier Recruitment is thrilled to present an exciting opportunity for a Spanish Speaking Customer Advisor to join the iGaming industry, working remotely within Greece. In this role, you will assist our Spanish-speaking customers by providing excellent service and support related to our online gaming products and services. If you are motivated, bi-lingual, and passionate about gaming, we would love to hear from you!


Responsibilities

  • Engage with Spanish-speaking clients through various communication channels, including phone, chat, and email.
  • Assist customers with inquiries concerning gaming platforms, account issues, and promotional offers.
  • Resolve customer complaints and provide tailored solutions, ensuring a pleasant user experience.
  • Document all customer interactions accurately in our CRM system.
  • Collaborate with team members to improve customer support strategies and processes.
  • Keep updated on iGaming trends and product information to better assist customers.

Requirements

  • Fluent in Spanish and English; knowledge of additional languages is a plus.
  • Previous experience in customer service, especially in the iGaming or related fields.
  • Outstanding communication and interpersonal skills.
  • Proficient in using CRM systems and basic computer applications.
  • Ability to work independently and manage multiple customer inquiries effectively.
  • Strong interest in the gaming industry and dedication to enhancing customer satisfaction.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

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