Spanish Speaking Accommodation Services Specialist - Remote in Greece

Patrique Mercier Recruitment is seeking a Spanish Speaking Accommodation Services Specialist to join our team in a remote capacity from Greece. In this role, you will be responsible for providing exceptional service to our Spanish-speaking clients who are seeking assistance with their accommodation arrangements. You'll work to ensure a seamless experience for clients by addressing their inquiries, coordinating bookings, and resolving any issues that may arise. If you are passionate about delivering top-notch customer service and have excellent communication skills, we want to hear from you!

Responsibilities

• Support Spanish-speaking clients with their accommodation needs, providing timely and informative responses.
• Manage bookings and ensure all client requests are addressed efficiently.
• Communicate effectively with clients to understand their preferences and provide personalized solutions.
• Accurately document all client interactions and service requests in the CRM system.
• Collaborate with internal teams to ensure high-quality service delivery and client satisfaction.
• Stay informed about accommodation options and trends in the market to better assist clients.

Requirements

• Fluency in Spanish and English; additional language skills are a plus.
• Experience in customer service, especially in the hospitality or accommodation sectors.
• Excellent communication and interpersonal skills.
• Strong problem-solving skills and the ability to manage customer inquiries smoothly.
• Proficiency in CRM systems and standard office applications.
• A self-motivated, detail-oriented individual comfortable working remotely.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )