Job no: 510871
Work type: Full time
Categories: Corporate & Group Travel, Information & Technology, Business Development
Solutions Engineer - Americas
About the opportunity:
FCM Travel is seeking a consultative, persuasive, technologically inclined Solutions Engineer to support our business acquisition and retention initiatives. Our company creates some of the most cutting-edge tech products in the travel industry and we need a tech wizard who can leverage our tech suite to solve problems, convert sales wins, and increase adoption among clients to maximize revenue generation.
Your primary objective is to inspire confidence in FCM as the business travel partner of choice for mid and large-market accounts. You will be leading product demonstrations and technical discussions for our sales and account management teams. Most conversations will be held with corporate travel managers, procurement leaders, technology departments heads, external consultants, and C-level executives.
This is a great opportunity for someone who is an excellent communicator, loves technology, enjoys putting on a show, knows how to seal a deal, and is a fast learner.
Demonstrate mastery of the FCM technology suite to external and internal stakeholders
Expedite the sales process by articulating technology and business process differentiators through product demonstrations, presentations, and ad-hoc conversations
Support account management technology adoption and consultation initiatives through product demonstrations, presentations, and ad-hoc conversations
Work with proposal managers to provide technical responses for RFP/I/Q submissions
Assist in managing and enhancing the demo environment
Develop and deliver external training to clients and internal training to staff in alignment with technology adoption goals, tech roadmap milestones, and new product and feature releases
Create sales tools in conjunction with marketing and sales leadership that help present complex information in a way that potential buyers can easily understand
3-5+ years in frontline sales at a B2B company, preferably in travel, software, and/or IT
Excellent written and oral communication skills with the ability to communicate complex information to technical and non-technical stakeholders
Executive-level presentation, product demonstration, storytelling, and interpersonal skills
Data-driven with a growth mindset
Excellent problem solver
Able to quickly digest and apply new information
Ability to work individually and within groups
Excellent organizational, planning, and multi-tasking skills
Willingness and ability to travel as needed
We can teach you the technology and travel industry nuances, but you should have a strong internal locus of control, self-motivation, and curiosity about what "is possible" with technology
BA/BS degree or equivalent
Generous remuneration structure
Health & Wellness Programs and Employee Financial Wellness Services
Generous paid-time off policy
National/International Award Nights and Conferences
Diversity & Inclusion initiatives
Benefits including vision, medical, and dental
Employee Assistance Program
401k program with partial match
Employee Share Plan
Global career opportunities in a network of brands and businesses
Ongoing training and professional development
Fun and flexible work environment
Proud Corporate Social Responsibility platform through the Flight Centre Foundation and Brighter Futures program supporting nominated charities through Workplace Giving, Volunteering and Fundraising.
Employee giving program
Annual Charity Trip
Office Environmental Program
1 Volunteer Day per Calendar Year
If this sounds like the opportunity you have been waiting for and you would like to be part of our award winning culture then APPLY NOW.
Location: Remote, USA
All qualified candidates are encouraged to apply; however, priority will be given to those located in our corporate headquarter cities of: Philadelphia, PA, Boston, MA, New York, NY, or Montvale, NJ. This position may be performed remotely anywhere within the United States except the State of Colorado
Travel is booming once again, and our roles are being filled quicker than a nonstop from London to New York. We thank all candidates for their interest; however, only those selected to continue in the process will be contacted.
FCTG USA is an affirmative action-equal opportunity employer searching for talented people who have a desire to build a rewarding, fun, and exciting career with a company that loves to celebrate your success! Please contact if you need any assistance.