Software Engineer - CRM - Telecommute

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Posted 4 days ago United States $64k - 116k (US Dollars)
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Job Description

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)

As part of our Optum Tech team, you will play a significant part in supporting our Sales, Group Services, Brokers and Members by updating and integrating with Siebel (CRM), Business intelligence and occasionally building custom integration applications in .net/.net core. This will include web services integration for Siebel and Facets. You will be responsible for developing on the Siebel application and building web services that integrate with it. You will interact with other teams such as Sales, Group Services, Provider Services and member Services. This is a unique position that allows the candidate to enhance and extend our Siebel application system.

You'll enjoy the flexibility to telecommute* from anywhere within United States as you take on some tough challenges.

Primary Responsibilities:

  • Solid organizational skills and focus on accuracy and attention to detail.
  • Excellent analytical, problem solving and troubleshooting abilities
  • Self-motivated with the ability to work both independently and in a team environment
  • Providing accurate and timely estimates for tasks
  • Provide support and leadership in critical production support issue resolution
  • Support the team for application availability, reliability and stability on a 7 by 24 by 365 basis
  • Conduct or facilitate root cause analysis on all in-scope incidents and recommend a corrective action plan
  • Work with team to achieve timely resolution of all production issues meeting or exceeding Service Level Agreements
  • Conduct code review to ensure the work delivered by the team is of high quality standards
  • Work with business to prioritize production issue resolution
  • Reviews, analyzes, and modifies programming systems including coding, testing, debugging and documenting programs
  • Participates in requirements gathering, program design, and database design
  • Relies on experience and judgment to plan and accomplish goals
  • The Software Engineer performs a variety of complicated tasks including production support and troubleshooting
  • Uses technical knowledge and experience to resolve development and support issues
  • May lead and direct the work of others, including code reviews and mentoring other staff on industry best practices
  • A wide degree of creativity and latitude is expected to accomplish goals

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • 3+ years of development with Siebel or other CRM application
  • 2+ years of development and testing experience in C# / .Net programming language
  • 2+ years of experience working with Oracle or SQL Server Database
  • 2+ years of Senior level Applications Developer experience
  • 3+ years of SDLC experience
  • 3+ years Database Design/Programming (Stored Procedures)
  • If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or similar UnitedHealth Group-approved symptom screener. When in a UnitedHealth Group building, employees are required to wear a mask in common areas. In addition, employees must comply with any state and local masking orders

Preferred Qualifications:

  • Undergraduate degree
  • Siebel Experience
  • Healthcare Industry Experience
  • Business Intelligence, Crystal or SSRS report Experience
  • Experience with containers, docker, etc.
  • 2+ years of experience with Web Services development and design
  • 2+ years of experience with front end web development

Technology Careers with Optum. Information and technology have amazing power to transform the health care industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life's best work.(sm)

Colorado Residents Only: The salary range for Colorado residents is $64,800 to $116,000. Pay is based on several factors including but not limited to education, work experience, certifications, etc. As of the date of this posting, In addition to your salary, UHG offers the following benefits for this position, subject to applicable eligibility requirements: Health, dental, and vision plans; wellness program; flexible spending accounts; paid parking or public transportation costs; 401(k) retirement plan; employee stock purchase plan; life insurance, short-term disability insurance, and long-term disability insurance; business travel accident insurance; Employee Assistance Program; PTO; and employee-paid critical illness and accident insurance.

For more information on our Internal Job Posting Policy, click here .

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: Siebel, CRM, C#, .Net, Oracle, SQL Server, Database Design, Stored Procedures, Health care, Business Intelligence, Crystal, SSRS, Las Vegas, Nevada, NV