ServiceNow PPM Specialist (Work from Home / Remote)

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Posted 10 days ago United States Salary undisclosed
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Job Description

About this job

Description

The Senior Technology Solutions Professional devises an effective strategy for executing and delivering on IT business initiatives. The Senior Technology Solutions Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

Responsibilities

The ServiceNow Senior Technology Specialist devises an effective strategy for executing and delivering on IT business initiatives. The Senior Technology PPM Specialist work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

The ServiceNow Senior Technology Specialist will work as part of the PPM Product team to

Description

The Senior Technology Solutions Professional devises an effective strategy for executing and delivering on IT business initiatives. The Senior Technology Solutions Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

Responsibilities

The ServiceNow Senior Technology Specialist devises an effective strategy for executing and delivering on IT business initiatives. The Senior Technology PPM Specialist work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

The ServiceNow Senior Technology Specialist will work as part of the PPM Product team to help drive and deliver the value of the ServiceNow PPM application. The Senior Technology PPM Specialist will work closely with the product owner to organize and manage proof of concepts for new functionality. The Senior Technology PPM Specialist will develop communications strategies around enhancement releases, platform upgrades, including presenting at town halls and other meetings. As required, the Senior Technology PPM Specialist will manage enhancement stories from creation into production. The Senior Technology Solutions Professional will also work with the product owner to ensure that training materials and content are current and up-to-date.

Responsibilities

  • Organize and manage proof of concepts

  • Manage quarterly survey, develop recommendations for enhancements based on results

  • Present content in town hall and other meetings to support PPM initiatives

  • Develops a communication strategy to support enhancement releases and platform upgrades

  • Willingness to develop and manage stories for PPM related enhancements

  • Required Qualifications

  • 3+ years of Project and Program Management Experience

  • Experience working with ServiceNow capabilities

  • Proficient with ServiceNow ITBM-PPM Product or commitment to achieve proficiency in first 90 days

  • Customer focused

  • Self-starter, shows initiative and able to effectively problem solve

  • Strong experiential knowledge of Project and Program Management Best Practices

  • Knowledgeable with Azure DevOps or other Agile tools and processes

  • Preferred Qualifications

  • ServiceNow PPM Expertise

  • ServiceNow Certification

  • Agile Experience