ServiceNow Developer - Financial Firm - £80k - Remote / London

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Posted 11 days ago United Kingdom Salary undisclosed
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Job Description

ServiceNow Developer - Financial Firm - £80k - Remote / London
**Two days per week in office**

As a ServiceNow Developer, you will work closely with the team of existing developers, to maintain and enhance the platform to deliver efficiencies and improvements to service delivery across my client.

You will focus on the development of existing and new forms and workflows that will provide automation, leading to improved incident management and request fulfilment processes.
You will be responsible for the support and further development of the self-service portal, Problem management, CMDB, Knowledge management and Change Control processes within the ITSM Platform.

You will assist with the development of reporting, analytics and dashboards to improve performance management both at team and individual level.
You will maintain and create documentation of processes and user guides required to support the ongoing administration of the platform and to help support day to day use.
You will work closely with our ITSM Specialists/Analysts and where needed our Infrastructure and Operations Management team plus other internal Technology teams.

This position is for a very experienced ServiceNow Developer, with a proven track record of delivering improvements to ServiceNow functionality that deliver effective operational processes leading to efficiencies in the delivery of Technology services.
Ability and experience of working in a highly regulated environment to deliver auditable processes that meet compliance and risk standards.
Experience of sharing knowledge and skills to develop administrators of ServiceNow to be able to administer and configure the platform on an ongoing basis.

In depth knowledge of ServiceNow core application latest version, UI and workflow configuration, report development, integration components, i.e. LDAP, SSO, Rest API

Understanding of client side and server side scripting, business rules, script actions

Experience of integration with other systems such as AD, Azure and 3rd party systems

Good understanding of service delivery lifecycle

Good knowledge of ITSM/ITIL

Compilation of technical and user guide documentation

Excellent written and verbal communication skills

Working collaboratively across multi-disciplined Technology teams

ServiceNow Developer - Financial Firm - £80k - Remote / London
**Two days per week in office**

In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position.

DGH Recruitment Limited acts as both an Employment Agency and Employment Business